Dining Room Attendant

Marriott•Orlando, FL

About The Position

Complete closing duties, including storing reusable goods, breaking down goods, cleaning equipment and areas, returning equipment to its proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing the daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of china, glass, and silver before use, and maintain work-area cleanliness throughout the day using clean-as-you-go procedures. Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions to a manager; and complete safety training and certifications. Maintain a clean and professional uniform and personal appearance, protect confidential information and company assets, and welcome and acknowledge guests according to company standards. Communicate clearly and professionally, answer telephones with appropriate etiquette, build positive working relationships, support team goals, and respond appropriately to coworkers’ concerns. Ensure adherence to quality expectations and standards. Perform other reasonable duties as requested by supervisors. The role requires reading and visually verifying information in a variety of formats, including small print, and physical activity such as standing, sitting, or walking for extended periods or an entire shift; moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance; manipulating objects requiring fine motor skills and hand-eye coordination; traversing sloping, uneven, or slippery surfaces and stairs or service ramps; and reaching overhead and below the knees, bending, twisting, pulling, and stooping. The Ritz-Carlton describes its service culture as guided by its Gold Standards, including its Employee Promise, Credo, and Service Values. The company states that it is an equal opportunity employer and values the diverse backgrounds of its associates.

Requirements

High school diploma or G.E.D. equivalent is listed as a preferred qualification.
No related work experience is required or preferred.
No supervisory experience is required or preferred.
No license or certification is listed.
Ability to read and visually verify information in a variety of formats, including small print.
Ability to stand, sit, or walk for extended periods or an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Fine motor skills and hand-eye coordination to grasp, turn, and manipulate objects of varying size and weight.
Ability to move over sloping, uneven, or slippery surfaces and up and down stairs or service ramps.
Ability to reach overhead and below the knees and to bend, twist, pull, and stoop.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Complete closing duties, including storing reusable goods, breaking down goods, cleaning equipment and areas, returning equipment, locking refrigerators, restocking items, turning off lights, locking doors, and completing the daily cleaning checklist.
Set up, stock, and maintain work areas.
Inspect china, glass, and silver for cleanliness and presentation before use.
Maintain clean work areas throughout the day using clean-as-you-go procedures.
Follow company, safety, and security policies and procedures.
Report accidents, injuries, and unsafe work conditions to a manager.
Complete safety training and certifications.
Maintain a clean and professional uniform and personal appearance.
Maintain confidentiality of proprietary information and protect company assets.
Welcome and acknowledge guests according to company standards.
Communicate clearly and professionally and answer telephones using appropriate etiquette.
Develop positive working relationships, support team goals, and listen and respond appropriately to other employees’ concerns.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.