Dining Room Attendant

Marriott•Bay Lake, FL

About The Position

The Dining Room Attendant completes closing duties, sets up, stocks, and maintains work areas, and ensures the cleanliness and presentation of china, glassware, and silverware. The role maintains clean work areas throughout the day by following clean-as-you-go procedures. The attendant follows company and safety and security policies, reports accidents, injuries, and unsafe conditions to a manager, and completes required safety training and certifications. The role requires a clean and professional appearance, confidentiality, protection of company assets, courteous guest service, professional communication, and positive working relationships with colleagues. The attendant helps the team meet shared goals and ensures adherence to quality standards. The position involves extended periods of standing, sitting, or walking; handling objects weighing up to 50 pounds without assistance; moving across uneven or slippery surfaces and stairs or service ramps; and reaching, bending, twisting, pulling, and stooping. Other reasonable duties may be assigned by supervisors.

Requirements

  • High school diploma or G.E.D. equivalent preferred.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.
  • Ability to read and visually verify information in various formats, including small print.
  • Ability to stand, sit, or walk for extended periods or an entire work shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
  • Ability to move over sloping, uneven, or slippery surfaces and up and down stairs or service ramps.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Complete closing duties, including storing reusable goods, breaking down goods, cleaning equipment and areas, returning equipment to its proper locations, locking refrigerators and doors, restocking items, turning off lights, and completing the daily cleaning checklist.
  • Set up, stock, and maintain work areas.
  • Inspect china, glassware, and silverware for cleanliness and presentation before use.
  • Maintain clean work areas throughout the day using clean-as-you-go procedures.
  • Follow company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to a manager; and complete safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
  • Welcome and acknowledge guests according to company standards, use clear and professional language, and answer telephones using appropriate etiquette.
  • Develop positive working relationships, support team goals, and listen and respond appropriately to other employees' concerns.
  • Ensure adherence to quality expectations and standards.
  • Perform other reasonable job duties as requested by supervisors.
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