Digital Workplace Lead

Ascensia Diabetes Care•Parsippany, NJ

2d•Hybrid

About The Position

Ascensia Diabetes Care is seeking a Digital Workplace Lead to lead the teams, technologies, and services that enable a secure, productive, and modern digital workplace across the organization. The role combines technical leadership, people management, and operational ownership across Microsoft 365, end-user computing, Active Directory and identity management, mobile devices, conference room technologies, printing services, and related workplace platforms. The Lead will oversee internal and external technical resources, establish standards and best practices, drive continuous improvement, and partner with IT teams, business stakeholders, and service providers to deliver secure, reliable, and user-focused workplace technology services. The position is based in Parsippany, with a hybrid arrangement requiring 1–2 days onsite per week.

Requirements

Extensive experience in Digital Workplace, End User Computing, Infrastructure, or Identity Management.
Experience leading teams, managed service providers, and technology vendors.
Strong expertise in Microsoft 365, Endpoint Management (Intune), Active Directory, Entra ID, and Identity & Access Management.
Experience managing Windows, mobile, and collaboration technologies, including Teams Rooms and video conferencing.
Understanding of networking, IT service management, and workplace technology operations.
Strong troubleshooting, communication, stakeholder management, and service improvement skills.
Experience managing projects, operational priorities, and technology service delivery.
Understanding of security, compliance, and governance requirements.

Nice To Haves

ITIL certification or knowledge of ITIL service management practices.
Microsoft certifications in Microsoft 365, Endpoint Management (Intune), Azure, or Identity & Access Management.

Responsibilities

Lead Digital Workplace, Microsoft 365, Endpoint Management, and Identity & Access Management services.
Manage the Digital Workplace team, vendors, and day-to-day operations.
Oversee Microsoft 365, Intune, Active Directory, and Entra ID environments.
Ensure secure, reliable, and compliant workplace technology services.
Drive service improvement, technology projects, and user experience enhancements.
Partner with IT, Security, and business teams to support workplace technology strategy and delivery.
Lead internal and external technical resources and establish standards and best practices across workplace platforms.