Digital Workplace Enablement Lead
About The Position
Intuitive is seeking an experienced Collaboration Enablement Lead to join its IT Digital Workplace team in Sunnyvale, California. The role serves as a trusted advisor to business partners, helping teams improve productivity, communication, and collaboration through Intuitive’s digital workplace ecosystem. The lead partners with stakeholders across the organization to understand business needs, recommend collaboration solutions, drive adoption, and deliver an exceptional employee experience. The position combines customer engagement, training, program management, and collaboration platform expertise. It focuses on building relationships, leading change, and translating business challenges into practical technology-enabled solutions. The role works with tools including Microsoft products, Zoom, Box, Slack, Smartsheet, Asana, and other collaboration platforms, while partnering with technical teams, vendors, and business stakeholders to implement solutions and improve the employee experience.
Requirements
- At least 5 years of experience supporting business users, customer-facing technology programs, workplace technology, employee experience, change management, or business relationship management.
- Experience working directly with stakeholders to understand business requirements, recommend solutions, and drive successful outcomes.
- Strong understanding of collaboration technologies such as Microsoft Suite, Zoom, SharePoint, Box, Smartsheet, Asana, Slack, or similar platforms.
- Exceptional interpersonal skills and ability to build trusted relationships across all levels of an organization.
- Excellent communication, presentation, facilitation, and training skills for technical and non-technical audiences.
- Proven experience leading user adoption, change management, communications, and enablement initiatives.
- Strong problem-solving and consultative skills with a customer-first mentality.
- Experience gathering requirements, managing stakeholder expectations, and driving cross-functional initiatives.
- Ability to influence without authority and navigate complex organizational environments.
- Experience using data and user feedback to measure adoption, identify opportunities, and improve employee experiences.
- Bachelor’s degree in Business, Organizational Development, Communications, Information Technology, Human Resources, or a related field.
Nice To Haves
- Experience supporting digital workplace, collaboration, employee experience, or workplace technology programs.
- Familiarity with collaboration platform governance, compliance, and business process optimization.
- Experience leading organizational change, communications campaigns, or technology adoption programs.
- Certifications in Change Management, Microsoft 365, Collaboration Technologies, or Project Management.
Responsibilities
- Serve as the primary point of contact for assigned business functions, building relationships and understanding their collaboration, communication, and productivity needs.
- Partner with stakeholders to identify challenges, recommend solutions, and optimize workplace technologies, including Microsoft products, Zoom, Box, Slack, Smartsheet, Asana, and other collaboration tools.
- Lead end-user engagement activities, including workshops, consultations, office hours, onboarding sessions, and training programs.
- Translate business requirements into effective collaboration strategies and recommend practices aligned with organizational goals.
- Develop user-focused communications, training materials, knowledge articles, and enablement resources.
- Gather employee feedback and platform usage insights to identify opportunities for continuous improvement.
- Support change management initiatives involving new collaboration capabilities, platform enhancements, and digital workplace transformations.
- Collaborate with technical teams, vendors, and business stakeholders to implement collaboration solutions with a focus on user experience.
- Lead or support projects involving collaboration tools, employee experience improvements, process optimization, and workplace productivity initiatives.
- Foster collaboration, knowledge sharing, and continuous learning across the organization.
Benefits
- Market-competitive compensation package including base pay, incentives, benefits, and equity.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
