Digital Enablement Lead, GLEC

Takeda•Boston, MA
•$151,100 - $237,490

About The Position

This role supports the execution of technology and artificial intelligence initiatives for Legal, Ethics, and Compliance teams by translating business needs into practical technology solutions. Working with stakeholders, technology teams, platform owners, vendors, and project partners, the Digital Enablement Lead contributes to approved technology and digital initiatives that improve processes, support operational effectiveness, and enhance user adoption. The role connects business and technology teams, helps define requirements, aligns solutions with business needs, and supports projects from intake through implementation and continuous improvement. Through process analysis, solution coordination, and project support, the role helps advance technology and AI roadmaps and deliver sustainable, business-focused outcomes.

Requirements

  • Bachelor’s degree in Business, Information Systems, Computer Science, Legal Operations, Engineering, or a related field.
  • 5–8+ years of experience in legal operations, legal technology, business analysis, digital transformation, or technology program delivery.
  • Demonstrated experience translating business needs into documented processes, requirements, and technology solutions.
  • Experience supporting legal technology platforms, including working knowledge of TeamConnect, Malbek, and iManage.
  • Working knowledge of Microsoft 365, Power Platform, Copilot, Azure, workflow automation, integrations, application interfaces, and data management concepts.
  • Experience coordinating cross-functional initiatives through requirements gathering, testing, deployment, adoption, and continuous improvement.
  • Strong project coordination, stakeholder engagement, facilitation, communication, and problem-solving skills.
  • Ability to manage competing priorities and influence outcomes across cross-functional teams.

Responsibilities

  • Partner with Legal, Ethics and Compliance stakeholders, technology teams, and external partners to identify business needs, priorities, process improvement opportunities, and technology enablement opportunities.
  • Facilitate discovery and analysis to gather requirements, map processes, identify gaps, and support process standardization and optimization.
  • Translate business needs into documented requirements, including user stories, use cases, process flows, acceptance criteria, and related documentation.
  • Coordinate technology delivery activities, supporting project plans, milestones, risks, dependencies, status reporting, and issue management.
  • Collaborate with technical teams and vendors to clarify requirements and ensure solutions align with approved business objectives.
  • Support implementation and enhancement of legal technology platforms through testing, integration, configuration, adoption, and continuous improvement.
  • Contribute to AI and digital initiatives by coordinating pilots, deployment readiness, training, feedback collection, and user adoption.
  • Track performance and communicate progress through dashboards, status updates, reporting, and recommendations for stakeholders and leadership.
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