Digital Enablement Lead, GLEC

Takeda • Boston, MA

5d

About The Position

This role supports the execution of technology and artificial intelligence initiatives for Legal, Ethics, and Compliance teams by translating business needs into practical technology solutions. The position works with stakeholders, technology teams, platform owners, vendors, and project partners to deliver approved technology and digital initiatives that improve processes, support operational effectiveness, and enhance user adoption. It connects business and technology teams to define requirements, align solutions with business needs, and help projects progress from intake through implementation and continuous improvement. Through process analysis, solution coordination, and project support, the role helps maintain momentum across technology and AI roadmaps and contributes to sustainable, business-focused outcomes.

Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, Legal Operations, Engineering, or a related field.
• 5–8+ years of experience in legal operations, legal technology, business analysis, digital transformation, or technology program delivery.
• Demonstrated experience translating business needs into documented processes, requirements, and technology solutions.
• Experience supporting legal technology platforms, including working knowledge of TeamConnect, Malbek, and iManage.
• Working knowledge of Microsoft 365, Power Platform, Copilot, Azure, workflow automation, integrations, application interfaces, and data management concepts.
• Experience coordinating cross-functional initiatives through requirements gathering, testing, deployment, adoption, and continuous improvement.
• Strong project coordination, stakeholder engagement, facilitation, communication, and problem-solving skills.
• Proven ability to manage competing priorities and influence outcomes across cross-functional teams.

Responsibilities

• Partner with Legal, Ethics and Compliance stakeholders, technology teams, and external partners to identify business needs, priorities, and opportunities for process improvement and technology enablement.
• Facilitate discovery and analysis to gather requirements, map processes, identify gaps, and support process standardization and optimization.
• Translate business needs into documented requirements, including user stories, use cases, process flows, acceptance criteria, and related documentation.
• Coordinate technology delivery activities, including project plans, milestones, risks, dependencies, status reporting, and issue management.
• Collaborate with technical teams and vendors to clarify requirements and help ensure solutions align with approved business objectives.
• Support implementation and enhancement of legal technology platforms through testing, integration, configuration, adoption, and continuous improvement.
• Contribute to AI and digital initiatives by coordinating pilots, deployment readiness, training, feedback collection, and user adoption efforts.
• Track performance and communicate progress through dashboards, status updates, reporting, and recommendations for stakeholders and leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior