Enablement Lead

Microsoft•,

6h•$106,400 - $222,600

About The Position

The Enablement Lead joins Microsoft’s SME&C Execution team within the Customer & Commercial Success organization. The role collaborates with SME&C Strategy & Operations, core role owners, Cloud Solution Architect Enablement Leads, and Global Skilling teams to develop targeted enablement strategies for Corporate, SMB, and partner segments. The work includes identifying skilling needs, developing learning experiences and content, establishing listening mechanisms, and building communities that connect sellers and partners with resources, insights, and proven practices. The role develops sales learning paths, enablement experiences, and communities for SME&C sales and partner teams, including Frontier AI sales and technical skilling programs delivered live and on demand. It translates seller needs and business priorities into learning outcomes and enablement strategies, measures effectiveness and business impact, and uses outcomes and feedback to improve enablement and support revenue and consumption growth. It also drives rollout and adoption across SME&C roles, uses business reviews and feedback channels to identify capability gaps, and builds trusted relationships with stakeholders and the field.

Requirements

Bachelor’s degree in Business, Communications, Marketing, Organizational Development, Operations, or a related field and 4+ years of experience in business program management, content strategy, communications, operations, planning, consulting, or a related area, or equivalent experience.
3+ years of experience in Near Term Strategy (1–2 years out), Management Consulting, or Finance.

Responsibilities

Develop sales learning paths, enablement experiences, and communities tailored to SME&C sales and partner teams.
Develop and execute Frontier AI sales and technical skilling programs, including live and on-demand learning.
Translate seller needs and business priorities into relevant learning outcomes and enablement strategies.
Partner across teams to develop content and resources that build seller and partner capabilities.
Establish key performance indicators (KPIs) to measure enablement effectiveness and business impact.
Analyze enablement outcomes and feedback to drive continuous improvement and support revenue and consumption growth.
Partner across organizations to drive enablement rollout and adoption across SME&C roles.
Use listening systems, business reviews, and feedback channels to identify skill gaps and enablement needs.
Synthesize findings into actionable insights that inform decisions and solutions for seller success.
Establish field relationships and ongoing listening, feedback, and engagement channels.
Build and maintain strategic stakeholder partnerships and establish credibility as a trusted advisor.
Embody Microsoft’s Culture and Values.