Digital Systems Technical Trainer III

Sierra Nevada Corporation•Centennial, CO

6d•$86,141 - $118,444•Hybrid

About The Position

The Technical Trainer III leads the development, design, and implementation of technical content and training materials for internal and external customers. The role delivers on-site and remote client support through expert training programs and advice on technical training materials. It collaborates with product management, engineers, and program managers to ensure training programs are effective and aligned with company objectives. The position supports SNC’s Intelligence, Surveillance & Reconnaissance, Aviation, and Security business area, which integrates manned and unmanned aircraft systems and provides C4ISR capabilities, including design, integration, testing, certification, ground and flight training, and logistics support. The trainer mentors team members in systems, software, operational resources, and regulatory compliance. The role requires maintaining current knowledge of relevant systems, software, and requirements. It involves computer-based work, communication by phone, email, and in person, handling sensitive information confidentially, and travel as required. Work may be in an office or hybrid environment. An active Secret U.S. security clearance and U.S. citizenship are required.

Requirements

At least 4 years of experience in technical training or a related field.
Advanced skill with e-learning development tools and Learning Management Systems (LMS).
Strong verbal and technical written communication skills.
Ability to collaborate across engineering disciplines and manage multiple projects effectively.
High attention to detail, analytical skills, and critical-thinking skills.
Knowledge of FAA Part 145, DCMA standards, AS9100, internal policies, and OSHA rules.
Proven experience with PLM, MES, and Tracking+ systems.
Familiarity with company-specific FOPs and GOPs.
Experience with Palantir, Shop Floor as applicable, MES modules such as Non-Conformance, Unplanned Work, and Dispositions, and AM2 or similar maintenance tracking and scheduling tools.
Ability to navigate and teach operational resources such as ORC and AMM.
Strong coordination skills with Maintenance Planners and cross-functional teams.
Proficiency with eDR, SNC Chat, OneSNC.ai, Microsoft Outlook, Excel, PowerPoint, Word, Copilot, Command Media Center, and IAS Engineering Specifications.
Excellent communication, interpersonal, and mentoring abilities.
Strong organizational skills for maintaining accurate training and compliance records.
Commitment to staying current with industry systems, software, and regulations.
Strong problem-solving and troubleshooting ability.
Active Secret U.S. security clearance required; U.S. citizenship is required for clearance eligibility.
Ability to work at a computer for extended periods, communicate effectively by phone, email, and in person, maintain confidentiality, and travel as required.
A bachelor’s degree in aviation technology, engineering, or a related field is preferred; equivalent experience may be considered.

Nice To Haves

Prior experience in an aircraft maintenance or modification environment.
Experience as a subject matter expert or technical lead on systems implementation or process improvement projects.
Prior experience with digital transformation initiatives.
Working knowledge of additional regulatory standards.
Experience designing, developing, or delivering technical training programs for adult learners in an aviation or technical environment.
Advanced proficiency with analytics and reporting tools such as Power BI or Tableau.
Familiarity with cybersecurity best practices.
Prior experience with change management and user adoption in complex technical environments.
Ability to work cross-functionally and influence without direct authority.
Active A&P (Airframe & Powerplant) license, FAA Inspection Authorization (IA), or other relevant certifications.
Strong track record of collaboration with Engineering, Quality Assurance, and IT teams.
Experience supporting Department of Defense or other government/military aviation programs.
Evidence of continuing education, professional development, or participation in industry organizations.

Responsibilities

Train and mentor new team members in the use of PLM, MES, Tracking+ as applicable, and internal policies and procedures.
Instruct personnel on FAA Part 145 repair station regulations, DCMA standards, AS9100 requirements, OSHA safety rules, and company Flight Operating Procedures (FOPs) and Ground Operating Procedures (GOPs).
Support and teach the use of Palantir, Shop Floor as applicable, MES modules including Non-Conformance, Unplanned Work, and Dispositions, and AM2 or similar maintenance tracking and scheduling platforms.
Guide staff in locating and using the Operations Resource Center (ORC) and Aircraft Maintenance Manuals (AMM).
Use and provide instruction on eDR, SNC Chat, OneSNC.ai, Microsoft Outlook, Excel, PowerPoint, Word, Copilot, Command Media Center, and IAS Engineering Specifications.
Maintain current knowledge of relevant systems, software, and regulatory requirements to support best practices in training and operations.
Develop, design, and implement technical training content and materials for internal and external customers.
Deliver on-site and remote client support, provide expert training, and advise on technical training materials.
Collaborate with product management, engineers, and program managers to ensure training programs are effective and aligned with company objectives.
Coordinate with Maintenance Planners and cross-functional teams.
Maintain accurate training and compliance records.