Scanning Services - Digital Support Specialist I
About The Position
The Digital Support Specialist I supports business operations by processing incoming mail and routing critical documents, payments, and policy and claim correspondence to the appropriate business areas. The role prepares, scans, indexes, digitizes, and appropriately codes incoming mail while maintaining productivity and image-quality standards. It also assists with tracking priority mail, packages, and related documentation in a fast-paced, team-focused environment with changing daily volumes. The position is full-time, hourly, and onsite at the League City, Texas datacenter. It requires frequent walking and standing throughout the workday.
Requirements
- High school diploma or equivalent.
- One or more years of relevant experience.
- Strong attention to detail and focus, with the ability to work efficiently.
- A team-oriented and adaptable approach to supporting daily operations.
Nice To Haves
- Administrative, mail processing, teller, or similar experience.
Responsibilities
- Research and route incoming mail, documents, and payments to the appropriate business areas.
- Prepare, scan, index, and digitize incoming mail accurately and code it appropriately.
- Maintain productivity and image-quality standards to support service expectations.
- Assist with tracking priority mail, packages, and related documentation.
- Support the team in a fast-paced environment with changing daily volumes.
Benefits
- Multiple medical plan options
- Dental coverage
- Vision coverage
- Basic life insurance
- Health savings accounts
- Company-funded 401(k) plan with automatic enrollment
- Paid time off
- Paid holidays
- Flexible, work-life-balance-focused culture
- Professional growth opportunities
- Casual dress environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
