Scanning Operator I

Canon Business Process Services • Fridley, MN

5d

About The Position

Under general supervision, the Scanning Operator I is responsible for understanding and using litigation support software at the customer location, including iPro, Law, Doculex, and Adobe, and operating scanning equipment such as Ricoh, Kodak, Canon, and Minolta devices. The role coordinates, prepares, prioritizes, processes, and quality-checks documents for scanning and electronic file conversion, stamping, blowbacks, indexing, load files, and delivery in the client’s specified format. Projects must be completed according to customer requests and established timeframes. The operator maintains scanning equipment and the workspace, resolves minor technical issues, and may perform other related duties as required.

The position may also involve processing outgoing mail and packages; sending, receiving, and delivering faxes; light housekeeping and maintenance; and reception duties. As office automation technology changes, the operator is expected to learn new equipment features and functions introduced at the client location.

Requirements

• High school diploma or equivalent.
• 0–1 year of experience working in a mailroom or professional office environment.
• Knowledge of metering, weighing, logging, and other shipping procedures.
• Ability to perform routine functions of equipment and systems such as fax machines, scanners, meters, stamping equipment, tracking systems, and photocopiers, including color copiers.
• Excellent customer service skills and a professional attitude and appearance.
• Ability to work overtime and meet deadlines.

Nice To Haves

• Some computer skills preferred.

Responsibilities

• Coordinate, prepare, and process projects for document scanning, electronic conversion, indexing, and stamping.
• Check project request forms for accuracy, quality specifications, and time requirements.
• Quality-check completed document and electronic-file production, then deliver it using the client’s specified media and formats, such as TIFF, OCR, PDF, email, CD, DVD, or load files.
• Duplicate and label CDs and DVDs according to the client’s specified format and timeframe.
• Complete blowback requests accurately and efficiently within specified time requirements.
• Maintain scanner quality by cleaning lenses and reporting mechanical failures.
• Maintain required quality levels and production rates.
• Log boxes in and out for scanning.
• Record objective and bibliographic information as it appears on documents.
• Create barcodes for documents and follow document preparation procedures.
• Prepare monthly production and volume reports to measure productivity and prepare billing charges.
• Perform other duties as requested by the Manager, Assistant Manager, or Supervisor.
• As needed, process outgoing mail and packages; send, receive, and deliver faxes; provide light housekeeping; perform light maintenance; and handle reception work, including answering phones, taking messages, and greeting visitors.
• Learn new features and functions of copying, faxing, scanning, and shipping equipment introduced at the client location.

Benefits

• Competitive pay and benefits.
• Comprehensive training and development programs that prepare employees to advance from within.
• Employee discounts on entertainment, products, and services nationwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED