Scanning Operator I

Canon Business Process Services, Inc. • Fridley, MN

6d • $17 - $18

About The Position

Under general supervision, the Scanning Operator I is responsible for understanding litigation support software used at the customer location, such as iPro, Law, Doculex, and Adobe, and operating scanning equipment such as Ricoh, Kodak, Canon, and Minolta devices. The role coordinates and prepares documents for scanning; processes and quality-checks scanning, electronic file conversions, electronic stamping, blowbacks, indexing, and load files; and delivers completed work on the media specified by the client. Projects must be completed accurately within established time frames. The operator maintains scanning equipment and the workspace and resolves minor technical issues, such as paper jams or substandard scanning output. Other related duties may be assigned.

The position may also involve mail and package processing, fax handling and delivery, light housekeeping and maintenance, and reception duties. As office-automation technology changes, the operator is expected to learn new features and functions of equipment introduced at the client location.

Requirements

• High school diploma or equivalent.
• 0–1 year of experience working in a mailroom or professional office environment.
• Knowledge of metering, weighing, logging, and other shipping procedures.
• Ability to perform routine functions using equipment and systems such as fax machines, scanners, metering and stamping equipment, tracking systems, photocopiers, and color copiers.
• Excellent customer service skills and a professional attitude and appearance.
• Ability to work overtime and meet deadlines.

Nice To Haves

• Some computer skills.

Responsibilities

• Coordinate, prepare, and process document-scanning, electronic-conversion, indexing, and stamping projects; check request-form specifications for accuracy, quality, and time requirements.
• Quality-check completed document and electronic-file production and deliver it using the client’s specified format or media, such as single-page or multipage TIFF, OCR, PDF, email, CD, DVD, or load files.
• Duplicate and label DVDs and CDs according to the client’s specified format and deadlines.
• Complete blowback requests accurately and efficiently within specified time requirements.
• Maintain scanner quality, including cleaning lenses and reporting mechanical failures, and meet required quality and production rates.
• Log boxes in and out for scanning; record objective and bibliographic information from documents; create document barcodes; and follow document-preparation procedures.
• Prepare monthly production and volume reports to measure productivity and prepare billing charges.
• Perform other duties as requested by the Manager, Assistant Manager, or Supervisor.
• May process outgoing mail and packages; send, receive, and deliver faxes; provide light housekeeping; perform light maintenance such as replacing light bulbs; and handle reception tasks, including answering phones, taking messages, and greeting visitors.
• Learn new features and functions of copying, faxing, scanning, and shipping equipment as they are introduced at the client location.

Benefits

• Competitive pay and benefits.
• Comprehensive training and development programs that prepare employees to advance from within.
• Employee discounts on entertainment, products, and services nationwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED