Digital Solution Engineering

Microsoft • San Diego, CA

2d • $106,400 - $222,600

About The Position

The Digital Security Engineer works on Microsoft’s Small Medium Enterprises and Channel (SME&C) technical sales team, partnering with sales, technical, partner, and consulting resources. The role supports solution sales strategies and sells cloud services and platforms to managed customers, while advancing AI and digital transformation for customers, partners, and Microsoft.

The engineer focuses on extended detection and response (XDR), zero trust, cloud security, and the Microsoft Purview portfolio. The role helps customers protect and govern sensitive data, meet regulatory compliance requirements, and maintain customer and employee privacy. It combines consultative selling with technical expertise across Microsoft and non-Microsoft cloud security and compliance solutions, architectures, programs, and technologies.

The position also contributes to customer and product strategy, scales customer engagements, enables partner collaboration, designs and demonstrates solutions, and provides technical leadership through community participation, training, and ongoing learning.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field and 4+ years of technical pre-sales or technical consulting experience, or equivalent experience.

Nice To Haves

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field and 8+ years of technical pre-sales or technical consulting experience, or equivalent experience.
• 4+ years of experience with cloud and hybrid or on-premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Certification in relevant Microsoft or industry technologies or disciplines, such as Microsoft Office 365, Power BI, Azure Administrator, Architecture or Development exams, Cloud Platform Technologies, Information Security, or Architecture.

Responsibilities

• Represent the voice of the customer by capturing and sharing customer feedback, blockers, insights, and resources across territories, and provide insights to product and engineering teams.
• Capture customer competitive knowledge and provide it to product and engineering teams to enhance team capabilities and develop competitive strategies.
• Contribute strategic, technical, and partner input to strategy development using knowledge of Microsoft capabilities, partners, and competitors.
• Work with account teams to shape customer win strategies and tailor Microsoft value messaging.
• Monitor and analyze action plans to promote customer usage of prioritized Microsoft solutions and identify opportunities to increase usage.
• Use customer context, cross-solution and portfolio expertise, and technical and industry knowledge to build credibility with customers at individual or scaled engagements.
• Leverage programs and investments and engage engineering, product, and support teams to remediate blockers.
• Help maintain engagement quality and consistency by following standards, practices, and Microsoft sales and delivery methodologies; seek and incorporate feedback on customer impact.
• Execute solutions to customer engagement blockers and proactively identify customer needs through technical discovery with technical and business decision makers.
• Showcase suitable Microsoft solutions anchored in customer insights and business value, influence technical buy-in, and use appropriate engagement rules, processes, tools, and programs.
• Identify and use customer references in engagements.
• Act as a liaison in partner sell-with scenarios, share visibility into partner resources and processes, maintain partner relationships, and identify 5 to 10 go-to partners for early engagement in opportunities.
• Present and customize architecture patterns for partners, customers, or businesses and drive cross-workload support for Microsoft solutions.
• Customize existing demonstration assets and demonstrate or oversee solution demonstrations, architectural design sessions, and proof-of-concept sessions; engage partner and customer teams to demonstrate capabilities and integration.
• Review partner demonstrations and provide feedback to ensure alignment with Microsoft standards.
• Participate in technical communities, community calls, sessions, and hackathons; respond to community posts and mentor others in the technology area.
• Contribute to Customer Executive Briefing Center sessions and share practices internally and externally through presentations and engagements.
• Conduct group training and one-to-many events, such as workshops and webinars, to educate customers and colleagues on Microsoft solutions and products.
• Expand architecture knowledge by communicating with customers, partners, and colleagues, and proactively identify learning gaps and maintain a readiness plan.

Benefits

• Certain roles may be eligible for benefits and other compensation; details are available at the provided Microsoft careers pay-information page.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level