Digital Sales Manager - Remote

Watts Water Technologies•Escondido, CA

13d•$116,000 - $149,000•Remote

About The Position

As part of the Watts Digital team, the Digital Sales Manager drives growth, adoption, and commercialization of Watts' digital solutions across commercial building markets. The role serves as a trusted advisor to customers and strategic accounts, helping them use digital technologies to improve operational performance, reduce risk, increase visibility, and support business objectives. The manager develops and executes growth plans, expands adoption within existing accounts, identifies new business opportunities, and shares Voice of Customer insights to inform product strategy and development. The position partners with Product Management, Software Engineering, Operations, Marketing, Customer Success, and Commercial teams to accelerate growth and deliver successful customer outcomes. It combines strategic account management, consultative solution selling, business development, market intelligence, and commercialization support to grow recurring revenue and strengthen Watts' position in digital water management and smart buildings. This role does not supervise others and reports to the Vice President, Digital Sales & Revenue Growth. It is remote and may be based in New York, Nevada, or Colorado, with travel up to 50%. The expected salary range is $116,000–$149,000 yearly; actual compensation depends on individual skills, experience, qualifications, and applicable law.

Requirements

Bachelor's degree in Business, Marketing, Engineering, Information Technology, or a related field.
At least 5 years of experience in solution selling, SaaS sales, software sales, digital solutions sales, commercial building technologies, business development, or related commercial roles.
Experience selling into commercial buildings, facilities, hospitality, real estate, water management, building systems, smart building technologies, or related industries.
Demonstrated success developing strategic accounts, generating pipeline, and exceeding sales objectives.
Experience managing complex consultative sales processes involving multiple stakeholders.
Strong understanding of recurring revenue business models, subscription services, software, digital solutions, or connected technologies.
Ability to build relationships with and influence decision-makers from operational stakeholders through executive leadership.
Strong business acumen and ability to communicate value-based solutions.
Excellent verbal, written, presentation, negotiation, and interpersonal communication skills.
Experience using CRM platforms and sales pipeline management tools.
Strong analytical, organizational, and opportunity management capabilities.
Ability to work independently while influencing and collaborating across a matrixed organization.
Ability and willingness to travel up to 50%.
Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
Must establish employment eligibility and satisfactorily complete background checks and any required pre-employment testing.
Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.
Punctuality and dependability; flexibility and ability to adapt to changing work priorities and stressful conditions.
Adherence to Watts personnel policies, procedures, and process standards; ability to maintain productive, collaborative relationships with employees.
Adherence to Watts' cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Nice To Haves

Bachelor's degree in Marketing, Mechanical Engineering, Business, Information Technology, or a related discipline.
Experience selling SaaS, IoT, Smart Building, PropTech, building automation, leak detection, water management, facility technology, or connected device solutions.
Established network within hospitality, multifamily, commercial real estate, facilities management, property ownership groups, or commercial building markets.
Experience supporting customer pilots, product launches, and commercialization activities.
Familiarity with building systems, plumbing systems, water management technologies, automation platforms, or facility operations.
Experience collaborating closely with product management and software engineering organizations.
Experience developing regional growth plans and strategic account development strategies.

Responsibilities

Develop and execute strategic sales growth plans to expand adoption of Watts Digital solutions across assigned customers, strategic accounts, and target market segments.
Identify, qualify, and develop new business opportunities to drive recurring revenue growth and market penetration.
Build, maintain, and expand executive and operational relationships with customers, property owners, ownership groups, facility leaders, operators, and other stakeholders.
Manage complex sales cycles from initial engagement through proposals, commercial negotiations, contract execution, and customer onboarding.
Achieve assigned revenue, pipeline, customer acquisition, renewal, and growth objectives.
Build and maintain an opportunity pipeline, accurate forecasts, opportunity management, and sales plans.
Develop business cases, value propositions, and solution recommendations that demonstrate customer value and return on investment.
Provide Product Management and Engineering with Voice of Customer feedback, competitive intelligence, market insights, and product enhancement recommendations.
Support commercialization of new products, services, and digital solutions through customer pilots, market validation, and early-adopter programs.
Collaborate with Marketing, Product Management, and Customer Success on sales tools, customer-facing materials, reference accounts, and go-to-market initiatives.
Educate customers about Watts Digital solutions and communicate technical concepts to technical and business stakeholders.
Represent Watts Digital at customer meetings, industry conferences, trade associations, networking events, and business development activities.
Monitor customer needs, competition, emerging technologies, and market trends to identify growth opportunities and inform commercial strategy.
Coordinate internal support for solution scoping, implementation planning, deployment, and customer adoption.
Maintain accurate customer, opportunity, activity, and forecasting information in CRM and business systems.
Advocate for Watts Digital and exceptional customer experiences throughout the customer lifecycle.
Support continuous improvement initiatives that enhance sales effectiveness, customer engagement, and commercial performance.
Take on additional projects and duties as assigned by management.
Demonstrate commitment to Watts' values of Integrity, Accountability, Continuous Improvement and Innovation, and Transparency.