Digital Sales Manager

Watts Water•Escondido, CA

1d•Remote

About The Position

The Digital Sales Manager is a strategic, customer-focused member of Watts’ Digital team who drives growth, adoption, and commercialization of Watts Digital solutions across commercial building markets. The role advises customers and strategic accounts on using digital technologies to improve operational performance, reduce risk, increase visibility, and meet business objectives. It develops and executes growth plans, expands adoption within existing accounts, identifies new business, and provides Voice of Customer insights to inform product strategy and development. The position partners with Product Management, Software Engineering, Operations, Marketing, Customer Success, and Commercial teams to accelerate growth and deliver successful customer outcomes. It combines strategic account management, consultative solution selling, business development, market intelligence, and commercialization support to grow recurring revenue and strengthen Watts’ position in digital water management and smart buildings. The position does not supervise others and reports to the Vice President, Digital Sales & Revenue Growth. It is remote and may be based in New York, Nevada, or Colorado, with travel up to 50%.

Requirements

Bachelor’s degree in Business, Marketing, Engineering, Information Technology, or a related field.
At least 5 years of experience in solution selling, SaaS sales, software sales, digital solutions sales, commercial building technologies, business development, or related commercial roles.
Experience selling into commercial buildings, facilities, hospitality, real estate, water management, building systems, smart building technologies, or related industries.
Demonstrated success developing strategic accounts, generating pipeline, and exceeding sales objectives.
Experience managing complex consultative sales processes involving multiple stakeholders.
Strong understanding of recurring revenue business models, subscription services, software, digital solutions, or connected technologies.
Ability to build relationships with and influence decision-makers at multiple organizational levels, from operational stakeholders through executive leadership.
Strong business acumen and ability to communicate value-based solutions.
Excellent verbal, written, presentation, negotiation, and interpersonal communication skills.
Experience using CRM platforms and sales pipeline management tools.
Strong analytical, organizational, and opportunity management capabilities.
Ability to work independently and influence and collaborate across a matrixed organization.
Ability and willingness to travel up to 50%.
Understanding of and adherence to applicable laws, codes, policies, regulations, safety practices, and procedures, as applicable.
Must establish employment eligibility and satisfactorily complete background checks and required pre-employment testing.
Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
Punctuality and dependability.
Ability to be flexible and adapt to changing work priorities and stressful conditions.
Adherence to Watts personnel policies, procedures, and standards of process.
Ability to maintain productive, collaborative relationships with other Watts employees.
Adherence to Watts’ cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Nice To Haves

Bachelor’s degree in Marketing, Mechanical Engineering, Business, Information Technology, or a related discipline.
Experience selling SaaS, IoT, Smart Building, PropTech, building automation, leak detection, water management, facility technology, or connected device solutions.
Established network in hospitality, multifamily, commercial real estate, facilities management, property ownership groups, or commercial building markets.
Experience supporting customer pilots, product launches, and commercialization activities.
Familiarity with building systems, plumbing systems, water management technologies, automation platforms, or facility operations.
Experience collaborating closely with product management and software engineering organizations.
Experience developing regional growth plans and strategic account development strategies.

Responsibilities

Develop and execute strategic sales growth plans to expand adoption of Watts Digital solutions across assigned customers, strategic accounts, and target market segments.
Identify, qualify, and develop new business opportunities to drive recurring revenue growth and market penetration.
Build, maintain, and expand executive and operational relationships with customers, property owners, ownership groups, facility leaders, operators, and other stakeholders.
Manage complex sales cycles from initial engagement through proposal development, commercial negotiation, contract execution, and customer onboarding.
Achieve assigned revenue, pipeline, customer acquisition, renewal, and growth objectives.
Develop and maintain an opportunity pipeline, accurate forecasts, opportunity management, and sales plans.
Develop business cases, value propositions, and solution recommendations that demonstrate customer value and return on investment.
Provide Product Management and Engineering teams with Voice of Customer feedback, competitive intelligence, market insights, and product enhancement recommendations.
Support commercialization of new products, services, and digital solutions through customer pilots, market validation, and early-adopter programs.
Collaborate with Marketing, Product Management, and Customer Success on sales tools, customer-facing materials, reference accounts, and go-to-market initiatives.
Educate customers about Watts Digital solutions and communicate technical concepts to technical and business stakeholders.
Represent Watts Digital at customer meetings, industry conferences, trade associations, networking events, and business development activities.
Monitor customer needs, competitors, emerging technologies, and market trends to identify opportunities and strengthen commercial strategy.
Coordinate with internal teams on solution scoping, implementation planning, deployment, and customer adoption.
Maintain accurate customer, opportunity, activity, and forecasting information in CRM and business systems.
Advocate for exceptional customer experiences throughout the customer lifecycle and act as an ambassador for Watts Digital.
Support continuous improvement initiatives that enhance sales effectiveness, customer engagement, and commercial performance.
Assume additional projects and duties assigned by management.
Demonstrate commitment to Watts’ values of Integrity, Accountability, Continuous Improvement and Innovation, and Transparency.