Digital Product Owner III

Lennox InternationalRichardson, TX
Onsite

About The Position

Lennox Industries is a manufacturer and distributor of equipment within the Heating, Ventilation, and Air Conditioning (HVAC) industry. We are guided by our core values of Integrity, Respect, and Excellence. We have an opening for a Sr. Digital Product Owner III. This person will play a crucial role in leading key digital products across B2B applications in sales enablement and diagnostic work streams. The Product Owner will be responsible for being the voice of the customer, ensuring user needs are consistently represented while partnering with technology teams, defining roadmaps and backlogs that drive value for customers and stakeholders. This highly visible role requires a customer-centric mindset, cross functional partnership, strategic thinking, and technical fluency to drive high impact digital solutions.

Requirements

  • 5+ years of managing enterprise products, projects, or relevant experience.
  • Bachelor’s degree in a relevant field (business, computer science, etc.) or combination of experience and education.
  • Experience as a Product Owner (or similar role) in an Agile environment, with a strong understanding of Agile principles and methodologies.
  • Proven ability to manage multiple projects simultaneously and track work through tools such as Azure DevOps, Jira, or similar product delivery tools.
  • Excellent communication and interpersonal skills.
  • Analytical and problem-solving mindset.
  • Adept at discussing technical concepts such as APIs, caching, indexing, and logs.

Nice To Haves

  • Experience leveraging AI‑assisted tools to support product discovery, analysis, and delivery workflows (e.g., generating backlog artifacts, evaluating options, or supporting experimentation) is a plus.
  • Familiarity with sales enablement solutions or productivity and diagnostic applications a plus.
  • Experience with these technologies is a plus: SAP, Commerce Cloud, Google Analytics.
  • Certification in Agile methodologies (e.g., Certified Scrum Product Owner) is a plus.

Responsibilities

  • Effectively communicate the product value, vision, strategy, and roadmap, ensuring mutual understanding across teams and driving forward with one focus.
  • Partner with UX, research, and analytics teams to validate customer problems before defining solutions.
  • Orchestrate feature development and craft clear and concise user stories. Define clear acceptance criteria and actively participate in User Acceptance Testing (UAT).
  • Collaborate with internal and external stakeholders to gather requirements, comprehend user needs, and integrate valuable feedback into the dynamic product process.
  • Maintain and prioritize the product backlog, ensuring its alignment with the overall product strategy and key business priorities.
  • Collaborate with the development team and release coordinator to plan and prioritize releases, ensuring timely delivery of the most valuable features for stakeholders and customers.
  • Own workstreams end-to-end, by driving cross functional execution and problem-solving with minimal oversight, while ensuring individual deliverables support broader team outcomes.
  • Identify and proactively manage risks related to product development and delivery, implementing measures to mitigate potential issues.
  • Define and meticulously track key performance indicators (KPIs) to assess the success and impact of delivered features, facilitating data-driven decision-making.
  • Foster a culture of continuous improvement by optimizing the product development process and maintaining a growth mindset to learn new knowledge and skills.

Benefits

  • tuition reimbursement
  • medical, dental, and vision insurance
  • prescription drug coverage
  • 401(k) retirement plan
  • short-term disability insurance
  • 8 weeks paid birthing leave
  • 2 weeks paid bonding leave
  • life and long-term disability insurance
  • 12 days paid time off
  • 2 paid well-being days
  • 1 paid volunteer day
  • 12 paid holidays
  • 3 floating holidays
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