Product Owner III

PNC•Strongsville, OH

19h•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an "inclusive workplace culture" where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Owner III within PNC's Data and Automation Technology organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX, Birmingham, AL, Lakewood, CO or Phoenix, AZ. We are seeking an experienced Product Owner to partner closely with our business and technical teams to drive the planning, delivery, and lifecycle management of machine learning solutions. This role will serve as a key liaison between stakeholders, ensuring ML models and platforms deliver measurable business value. The ideal candidate brings strong program management fundamentals, experience with cloud and DevOps environments, and the ability to influence without direct authority. The Product Owner owns the vision and definition of the product. Serves as the voice of the Customer. Ensures the Scrum Team(s) effort is concentrated on the right priorities based on business value. Defines and conveys the vision to the team(s) in order to address client requirements to ensure a successful product for business objectives. Accountable for the creation of and the integrity of the product backlog. Prioritizes and leads grooming of the product backlog. Works closely with the Scrum Master(s) and development team(s), to ensure the right items are focused on during the development process. Primary point of contact for questions from the team(s) and is empowered to make decisions. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be Customer Focused and Managing Risk.

Requirements

Knowledge of ITIL and project management methodologies (e.g., PMP)
Experience with DevOps practices, CI/CD pipelines, and automation tools
Proven experience in managing program/project lifecycles and delivering cloud projects
Experience with Scrum, Kanban, or other Agile frameworks
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience
Specific certifications are often required
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Bachelors

Nice To Haves

Accountability
Cloud Software
Customer Solutions
Data Visualization
DevOps
ITIL Processes
Machine Learning (ML)
Prioritization
Project Management
Scrum
User Experience (UX) Design

Responsibilities

Partner with business stakeholders to identify, plan, and deliver machine learning solutions aligned to strategic objectives
Lead discussions with cross‑functional teams on machine learning models, solution design, and expected business benefits
Track end‑to‑end machine learning model lifecycle, including development, deployment, performance, and realized value
Drive quarterly planning activities, roadmap development, and prioritization of ML initiatives
Manage program and project lifecycles, ensuring delivery against scope, schedule, and quality expectations
Establish and maintain strong relationships with technical teams, product owners, and business partners
Influence decision‑making and alignment across teams without formal authority
Apply Agile delivery methods to manage work effectively and adapt to changing priorities
Leverage project and program governance practices to ensure alignment with organizational standards
Owns the vision and definition of the product
Serves as the voice of the Customer
Ensures the Scrum Team(s) effort is concentrated on the right priorities based on business value
Defines and conveys the vision to the team(s) in order to address client requirements to ensure a successful product for business objectives
Accountable for the creation of and the integrity of the product backlog
Prioritizes and leads grooming of the product backlog
Works closely with the Scrum Master(s) and development team(s), to ensure the right items are focused on during the development process
Primary point of contact for questions from the team(s) and is empowered to make decisions
Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service