Product Owner III - Enterprise Platforms

PNC•Pittsburgh, PA

21h•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering exceptional experiences for our customers and fostering an inclusive culture where employees feel respected, valued, and empowered to contribute to the company’s success. As a Product Owner IIII within PNC’s Technology organization, you will be based in Pittsburgh, PA, Dallas, TX, or Phoenix, AZ, and play a critical role supporting enterprise-scale backend and platform technologies that enable reliability, monitoring, observability, and analytics across the firm. PNC is seeking an experienced Technical Product Owner with a strong foundation in Business Analysis to support enterprise backend platforms. This role blends strategic product ownership with hands-on execution and administrative rigor, making it well suited for a Product Owner who has grown from a Business Analyst background and is comfortable operating in complex, highly regulated environments. The Product Owner IIII typically supports two to three enterprise platforms concurrently and works in close partnership with engineering teams, architecture, site reliability and operations, and vendor partners to ensure successful delivery and ongoing platform health. The Product Owner III will support a subset of enterprise platforms within the broader technology portfolio. Specific assignments may vary over time and may include, but are not limited to, Monitoring & Observability (BigPanda, Dynatrace, Grafana), Analytics & Logging (Elastic / LogScale, Glassbox), and Configuration & Change Management (Evolven), or other enterprise backend or infrastructure platforms. This role owns the vision and definition of the product, serves as the voice of the Customer, and ensures the Scrum Team(s) effort is concentrated on the right priorities based on business value. They define and convey the vision to the team(s) to address client requirements and ensure a successful product for business objectives. They are accountable for the creation and integrity of the product backlog, prioritizing and leading its grooming, and working closely with Scrum Master(s) and development team(s) to ensure focus on the right items during development. They are the primary point of contact for questions from the team(s) and are empowered to make decisions.

Requirements

Proven experience functioning as a Product Owner in an Agile environment.
Strong Business Analyst skill set with demonstrated requirements gathering and documentation experience.
Experience owning prioritization, product roadmaps, and planning cycles.
Technical aptitude with backend, platform, or enterprise systems.
Experience supporting multiple products or concurrent workstreams.
Strong written and verbal communication skills.
Experience working within Agile/Scrum frameworks.
University / college degree (Bachelor's).
5+ years of industry-relevant experience.
Specific certifications are often required.

Nice To Haves

Accountability
Communication
Cross-Team Collaboration
Customer Solutions
Data Visualization
Prioritization
Scrum
Team-Building
User Experience (UX) Design
Agile Development
Business Acumen
Design Thinking
Effective Communications
Innovation
Interpersonal Relationships
IT Standards, Procedures & Policies
Managing Multiple Priorities
Organizational Leadership
Planning and Organizing
Solutions Development

Responsibilities

Serve as the Product Owner for assigned enterprise backend platforms, ensuring alignment to business objectives, technical strategy, and operational priorities.
Own product prioritization decisions, balancing near-term operational needs, risk reduction, and long-term platform strategy.
Develop and maintain annual product roadmaps and lead quarterly planning activities.
Identify and manage dependencies and sequencing across multiple products and workstreams.
Maintain end-to-end ownership of the product backlog, including backlog buildout, grooming, refinement, and prioritization.
Translate complex technical, operational, and compliance requirements into clear, actionable user stories.
Perform significant administrative and documentation activities, including requirements documentation, process flows, and platform artifacts.
Partner closely with Scrum Masters and Engineering teams to support sprint planning, execution, and delivery.
Demonstrate working knowledge of Site Reliability Engineering (SRE) or Site Reliability Center operating models.
Partner with engineering and operations teams to ensure solutions meet enterprise standards for availability, reliability, performance, and observability.
Engage with technical and business stakeholders to gather requirements, align priorities, and manage expectations.
Support vendor relationship management, including participation in vendor evaluations, roadmap discussions, and contract conversations.
Own the vision and definition of the product and serve as the voice of the Customer.
Ensure the Scrum Team(s) effort is concentrated on the right priorities based on business value.
Define and convey the vision to the team(s) to address client requirements and ensure a successful product for business objectives.
Be accountable for the creation and integrity of the product backlog.
Act as the primary point of contact for questions from the team(s) and be empowered to make decisions.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service