Digital Product Manager - Billings & Payments

Allstate•McCullom Lake, IL

2d•$110,000 - $181,025

About The Position

The Technical Product Manager defines product strategy, shapes vision, and drives measurable customer and business outcomes for one or more technical products within Allstate’s Billing and Payments ecosystem. The role owns the direction, prioritization, and lifecycle of complex platform capabilities that support accurate, reliable, scalable, and customer-centric financial experiences. The position partners closely with engineering, design, architecture, data, finance, and business stakeholders to identify problems, validate opportunities through discovery, and turn strategy into a clear roadmap and prioritized backlog. It calls for strong product judgment, systems thinking, technical fluency, and a data-driven mindset, balancing long-term platform health with near-term delivery and business value. The role has no direct people-management responsibilities, but offers a high level of ownership and autonomy. The compensation range is $110,000–$181,025 annually, based on experience and qualifications. Candidates offered the position must submit to a background investigation. Allstate generally does not sponsor employment-based visas for this position. Allstate provides a technology setup that includes a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home receive a monthly connectivity reimbursement. Remote work requires a dedicated, private workspace, appropriate desk and seating, and reliable internet with minimum speeds of 50 MB download and 5 MB upload.

Requirements

At least 4 years of product management experience leading technical products, platforms, APIs, services, data products, or developer experiences.
Strong experience in billing, payments, or adjacent financial platforms, preferably in insurance or another highly regulated financial environment.
Ability to partner closely with engineering and architecture teams on systems thinking, service design, integration patterns, data flows, reliability, and scalability.
Track record of defining strategy and using metrics to drive prioritization, decision-making, and measurable outcomes.
Experience leading discovery and experimentation to validate assumptions and improve product direction.

Nice To Haves

Experience with customer-facing financial flows where accuracy, auditability, resiliency, and operational excellence are critical.
Experience using analytics, automation, or AI/ML in pragmatic product use cases such as anomaly detection, operational efficiency, explainability, or decision support.
Experience working across multiple teams or products in a complex enterprise platform environment.

Responsibilities

Define and evolve product vision, strategy, and roadmap for a technical product or platform within Billing and Payments.
Establish success measures, track performance, and use data to prioritize work and make strategic tradeoffs.
Lead discovery, framing, and test-and-learn activities to validate customer, business, and operational assumptions before scaling solutions.
Partner with engineering to shape platform direction, assess architectural and operational tradeoffs, and prioritize features, defects, resiliency, and technical debt.
Translate complex business and customer problems into sequenced product investments with clear value, dependencies, and measurable outcomes.
Represent customer, user, and enterprise perspectives using customer insight, market context, operational signals, and internal stakeholder needs.
Align business, technology, design, and operational partners to deliver high-impact solutions and support successful adoption.
Manage and prioritize the backlog to enable iterative delivery while maintaining focus on strategic outcomes.
Author, refine, test, and accept stories as needed to support product-team execution.
Communicate product direction, tradeoffs, progress, and outcomes to stakeholders and leadership.