Digital Product Manager

Our Place•Los Angeles, CA

3d•Hybrid

About The Position

At Our Place, we believe in the power of home-cooking to bring people together. We design thoughtful, beautiful products that make cooking and sharing meals easier and more joyful—and we are building a brand that earns a meaningful place in customers’ homes over time. Our Place is looking for a Digital Product Manager to run the end-to-end digital experience on our DTC site. You'll sit at the intersection of data, design, and engineering, translating customer behavior and business goals into a high-converting, best-in-class ecommerce experience. This is a highly cross-functional role where you'll drive strategy, run structured experimentation, and ship product improvements at a fast pace. We believe some of the best ideas happen when we’re together! Right now, teams come into our beautiful new West LA headquarters on Tuesdays and Thursdays to collaborate and connect. In the future, we may ask teams to come in more often — because some things are just better in person. We’re looking for someone who’s excited about being part of an in-person, collaborative culture and is comfortable with the flexibility that comes with a growing, hybrid workplace

Requirements

4–6 years of product management experience at an ecommerce, DTC, or consumer tech company
Familiarity with Shopify and the DTC tech stack (Klaviyo, loyalty platforms, third-party app integrations)
Demonstrated ability to own and ship product end-to-end, from discovery to post-launch measurement
Strong experimentation instincts: comfortable designing tests, reading results, and making calls under uncertainty
Proficiency with product analytics tools (Amplitude, GA4, or equivalent), able to self-serve data and build hypotheses independently
Experience managing complex cross-functional projects with multiple stakeholders and competing priorities
Clear, direct written and verbal communication, equally comfortable in a Figma file, a Slack thread, or a leadership readout
Fluency with prompt engineering or building lightweight AI-powered workflows (Claude, ChatGPT, Perplexity, etc.)

Nice To Haves

Experience with price testing or personalization platforms
Exposure to UX research methods, usability testing, customer interviews, heuristic review
Working knowledge of HTML/CSS or ability to read front-end code (not required to write it)
Experience evaluating or deploying AI-native ecommerce features (semantic search, dynamic merchandising, LLM-powered chat/support)

Responsibilities

Define success metrics for all major product areas (PDP, cart, checkout, collection pages) and track performance against them
Partner with brand, marketing, and retention teams to align product initiatives with broader campaign and growth strategy
Manage the Conversion Rate Optimization (CRO) and A/B testing program end-to-end — hypothesis formation, test design, statistical validation, and post-launch analysis
Develop a structured experimentation backlog using frameworks like RICE to score and sequence tests
Synthesize quantitative signals (Amplitude, site analytics) with qualitative inputs (customer research, CX feedback) to identify high-impact opportunities
Leverage AI tools to accelerate discovery, synthesize research, and pressure-test hypotheses
Own discovery for new features and integrations — from problem definition and user research through requirements, scoping, and handoff
Write clear product specs and briefs that engineering and design can execute without ambiguity
Drive sprint ceremonies and maintain a healthy, prioritized backlog
Serve as the liaison between Engineering, Design, Marketing, CX, and Operations, surfacing blockers, driving alignment, and keeping work on track
Communicate roadmap priorities and trade-offs clearly to leadership and stakeholders
Manage New Product Introduction (NPI) and sale launches
Establish and maintain QA standards for site deployments, promotions, and third-party integrations
Maintain the digital product knowledge base, documentation, SOPs, and post-mortems
Own bug reporting and new feature intake requests

Benefits

Competitive pay and real-deal equity
Discretionary annual bonus plan
Top-tier medical, dental, and vision
Generous PTO, and synchronized time off
$500 a year for learning & development
Optional 401k plan
Team member discount
Annual Our Place gift card
Lots of Our Place goodies for your home
Beautiful office with a creative studio, multiple kitchens, and plenty of room for big ideas
Catered Tuesday lunches
Team events, activities, and an annual company retreat