Digital Product Manager III - 7NOW

7-Eleven•Irving, TX
•Onsite

About The Position

The Digital Product Manager III will own key parts of the customer journey, focusing on improving discovery, usability, and conversion across digital touchpoints. The role leads complex, cross-functional initiatives across consumer experiences to deliver seamless, scalable, and personalized experiences for digital consumers. The Product Manager defines and executes product strategy, develops and launches products and services, partners with software teams and stakeholders to shape requirements and coordinate resources, and tracks KPIs to guide product improvements. The position is onsite in Irving, Texas and is not eligible for sponsorship.

Requirements

  • Bachelor's degree or master's degree.
  • Minimum 3–5 years of experience in digital product management.
  • 2–3 years of experience in design thinking, customer empathy, Agile/Scrum, or related areas.

Nice To Haves

  • Bachelor’s degree in computer science or engineering.
  • MBA or master’s degree.
  • 5+ years of experience translating business strategy and analysis into consumer-facing mobile or web products.
  • Familiarity with modern mobile architecture, APIs, and experimentation practices.
  • 5+ years of experience in Retail, E-commerce, food delivery, or marketplace products.

Responsibilities

  • Own the product roadmap for a specific functional area and align it with enterprise goals, managing dependencies with adjacent product teams.
  • Translate enterprise vision into actionable product strategies based on customer and associate needs.
  • Identify product opportunities, define requirements, and develop business cases for initiatives aligned with departmental objectives.
  • Collaborate with peer Product Managers to ensure a cohesive user journey across enterprise touchpoints.
  • Analyze feature impacts and prioritize the backlog to maximize ROI and support the enterprise roadmap.
  • Define and track KPIs and analytics, using data-driven insights to recommend and implement refinements.
  • Partner with Engineering on the technical roadmap to support scalable, sustainable products.
  • Lead product development with Engineering and Design to deliver high-quality features on time.
  • Work with user research and testing teams to formulate, test, and refine assumptions and hypotheses.
  • Map features and user stories to enterprise goals and KPIs.
  • Identify and remove blockers to maintain development velocity and meet technical and financial milestones.
  • Balance stakeholder requests, user needs, and the long-term product vision when prioritizing the backlog.
  • Draft detailed user stories and requirements, including design and functional logic and cross-product dependencies.
  • Monitor post-launch performance and use usage data to guide adjustments and future iterations.
  • Identify process improvements that enhance team efficiency and internal customer satisfaction.
  • Collaborate with Engineering, UX, and Business teams to drive product value and resolve impediments.
  • Apply modern software development methodologies such as Agile and Scrum to support efficient workflows and communication.
  • Represent the customer perspective and ensure products address real-world customer pain points.
  • Communicate progress, lessons learned, and upcoming milestones to the product team.
  • Manage stakeholder expectations with data-backed prioritization rationales and educate partners about product development.
  • Participate in Communities of Practice and share learnings about modern design and development practices.
  • Partner with senior leadership to provide visibility into product health and contribute to the broader product domain.
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