Digital Producer
About The Position
The Digital Producer manages and drives the execution of the Los Angeles Philharmonic Association’s digital platforms and experiences, including websites, apps, communications, purchase paths, and ticketing. Reporting to the Senior Digital Producer, this systems-minded role combines technical fluency, creative problem-solving, project management, and attention to detail. The Digital Producer supports day-to-day operations and short- and long-term digital initiatives from concept through launch. The role aligns requirements with timelines and budgets, translates between technical and creative teams, coordinates production and development needs, and oversees testing and delivery to support high-quality user experiences. The position supervises a part-time Email Coordinator.
Requirements
- At least 3 years of digital experience in creative production, digital marketing, product design, or digital agency environments.
- Understanding of UX and industry best practices for web and mobile experiences.
- Experience with app and web development, email development and marketing, and dynamic media creation.
- Experience overseeing ecommerce platforms, custom content management systems, and ticketing or CRM platforms.
- Familiarity with data and web infrastructure, APIs, hosting, and analytics tools.
- Proficiency with HTML/CSS.
- Excellent written and verbal communication skills, including experience with concept decks, digital strategy overviews, technical documentation, and analytics reporting.
- Strong creative judgment and ability to bridge creative and technical conversations.
- Curiosity about digital marketing and creative technology, including tracking trends and evaluating new platforms and tools.
- Attention to detail, strong communication and organizational skills, self-motivation, and proactive problem-solving ability.
- Ability to manage multiple concurrent projects and priorities, work under tight deadlines, and manage time effectively.
Nice To Haves
- Experience with Tessitura or a similar platform.
- Proficiency in additional programming languages such as JavaScript, Python, or SQL.
Responsibilities
- Produce technical and interactive projects from initial scoping through development and launch, managing milestones and timelines to ensure timely delivery.
- Define and write feature requirements for technical projects, provide constructive feedback, and advocate for systems-level solutions.
- Lead quality assurance and user acceptance testing for digital products, working with internal stakeholders and external developers to validate functionality, troubleshoot issues, and confirm usability, design, performance, and release readiness.
- Own email and marketing automation platforms, overseeing end-to-end builds and optimization, including automation creation, platform integrations, templates, and reporting.
- Research, recommend, and implement digital technologies, platforms, best practices, internal processes, and tools to improve efficiency, scalability, cross-team coordination, and user experience.
- Produce internal documentation and external use guides to address staff and customer pain points.
- Partner in planning, testing, and executing seasonal announcements, presales, and onsales, managing processes and documentation to support smooth operations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
