Digital Media Producer

Mecklenburg County•Charlotte, NC

About The Position

The Mecklenburg County Public Information Department is seeking a creative, detail-oriented, experienced Digital Media Producer to support multimedia video production, live streaming, and broadcast technology management. The role manages creative projects from concept through final delivery and produces high-quality video and photography that communicates County priorities, shares information with employees and the public, and documents and spotlights key events and activities. The producer works closely with County departments, leadership, elected officials, and Public Information management to develop creative content strategies and produce visual assets for the County website, social media, internal communications, and live events. The position manages multiple projects simultaneously and requires a portfolio or demo reel of video and photography work. The role calls for strong skills in shooting, lighting, audio capture, editing, and post-production, as well as the ability to work under quick deadlines. The producer may lead or assist with livestream production for weekly Board meetings and other public events, including equipment setup and troubleshooting. Work may require evenings or hours outside the normal business day, including bi-weekly evening meetings, and travel to County facilities and event locations as needed. Designated positions may be required to assist in emergency or disaster situations. The job description notes that reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, and that other duties may be assigned based on business needs and a supervisor’s request.

Requirements

Bachelor’s degree in Communications, Journalism, Film Production, Media Arts, or a related field, or equivalent experience.
Five years of hands-on professional experience in video production, still photography, editing, and digital content creation.
Experience using Adobe Creative Suite, including Premiere Pro, After Effects, Photoshop, Lightroom, and related production technologies.
A strong portfolio or reel demonstrating video storytelling, photography, editing, and multimedia content production.
Expert ability to use lighting, composition, and camera techniques to produce high-quality images in studio, office, and on-location settings.
Ability to record clear, high-quality audio and knowledge of basic audio capture and monitoring.
Strong organizational skills and attention to detail, including file management, meeting deadlines, and delivering accurate, polished work.
Ability to work independently, take initiative, and adapt to changing priorities.
Strong written and verbal communication skills and ability to collaborate with people at all levels of the County.
Ability to work evenings or outside normal business hours as needed for events, meetings, and production schedules, including bi-weekly evening meetings.
Ability to travel to County facilities and event locations as needed.
Samples of past work must be provided as a demo reel or portfolio of videos and photos.

Nice To Haves

Experience in internal communications, particularly with leaders and employees.
Experience managing onsite and offsite multi-camera livestreams.
Ability to maintain and troubleshoot production equipment, including encoders and switchers.
Ability to quickly identify and resolve technical issues during live broadcasts or events, including audio/video signal issues, network problems, and equipment malfunctions.
Motion graphics and advanced post-production experience.
Experience operating professional audio boards or digital audio mixing consoles.
Current FAA Part 107 Remote Pilot Certificate for commercial drone operations.
Familiarity with social media video formats, accessibility practices, and captioning workflows.
Experience managing digital asset systems and maintaining organized production assets.
Spanish language proficiency.

Responsibilities

Lead end-to-end video and photography projects that communicate the County brand, culture, business initiatives, and key messages to internal and external audiences.
Record, edit, and produce multimedia content, including leadership video messages, employee engagement initiatives, professional headshots, event photography, and other digital media supporting County communication goals.
Lead or assist with livestream production for weekly Board meetings and other public events, including equipment setup, audio and video production, and troubleshooting.
Collaborate with communications teams, executives, and cross-functional partners to plan and execute creative visual campaigns across platforms.
Maintain visual consistency and brand alignment while following Mecklenburg County’s creative standards and messaging strategy.
Manage multiple assignments and deadlines, clarify project expectations, take initiative, anticipate needs, and communicate progress or delays.
Carefully check footage, audio, lighting, names, titles, graphics, and final edits before delivery.
Troubleshoot equipment and production issues during live broadcasts, events, and other production work.
Travel to County facilities and event locations as needed.
Assist in emergency or disaster situations if required for a designated position.