Digital Media Producer

County of Mecklenburg, NC•Charlotte, NC
•$83,960 - $125,939

About The Position

The Mecklenburg County Public Information Department is seeking a creative, detail-oriented, and experienced Digital Media Producer to support multimedia video production, live streaming, and broadcast technology management. The role manages creative projects from concept through final delivery, producing video and photography that communicates County priorities, shares information with employees and the public, and documents key events and activities. The producer works closely with County departments, leadership, elected officials, and Public Information management to develop creative content strategies and visual assets for the County website, social media, internal communications, and live events. Multiple projects may be active at once. Samples of past work are required as a demo reel or portfolio of videos and photos.

Requirements

  • Bachelor's degree in Communications, Journalism, Film Production, Media Arts, or a related field, or equivalent experience.
  • Five years of hands-on experience in professional video production, still photography, editing, and digital content creation.
  • Experience using Adobe Creative Suite, including Premiere Pro, After Effects, Photoshop, Lightroom, and related production technologies.
  • A strong portfolio or reel demonstrating expertise in video storytelling, photography, editing, and multimedia content production.
  • Expert ability to use lighting, composition, and camera techniques to produce high-quality images in studio, office, and on-location settings.
  • Ability to record clear, high-quality audio and understand the basics of audio capture and monitoring.
  • Strong organizational skills and attention to detail, including managing files, meeting deadlines, and delivering accurate, polished work.
  • Ability to work independently, take initiative, and adapt to changing priorities.
  • Strong written and verbal communication skills and ability to collaborate with people at all levels of the County.
  • Ability to work evenings or outside normal business hours as needed, including bi-weekly evening meetings.
  • Ability to travel to County facilities and event locations as needed.

Nice To Haves

  • Experience in internal communications focused on leaders and employees.
  • Experience managing onsite and offsite multi-camera livestreams and maintaining and troubleshooting production equipment such as encoders and switchers.
  • Ability to quickly identify and resolve technical issues during live broadcasts or events, including audio/video signal issues, network problems, and equipment malfunctions.
  • Motion graphics and advanced post-production experience.
  • Experience operating professional audio boards or digital audio mixing consoles.
  • Current FAA Part 107 Remote Pilot Certificate for commercial drone operations.
  • Familiarity with social media video formats, accessibility practices, and captioning workflows.
  • Experience managing digital asset systems and maintaining organized production assets.
  • Spanish language proficiency.

Responsibilities

  • Lead end-to-end production of video and photography projects that communicate the County brand, culture, business initiatives, and key messaging to internal and external audiences.
  • Record, edit, and produce multimedia content, including leadership video messages, employee engagement initiatives, professional headshots, event photography, and other digital media supporting County communication goals.
  • Lead or assist with livestream production for weekly Board meetings and other public events, including equipment setup, audio, video, and troubleshooting.
  • Collaborate with communications teams, executives, and cross-functional partners to plan and execute visual campaigns across multiple platforms.
  • Ensure visual consistency and brand alignment across multimedia content while maintaining Mecklenburg County's creative standards and messaging strategy.
  • Manage multiple projects and assignments while meeting deadlines and communicating progress or delays.
  • Travel to County facilities and event locations as needed.
  • Work evenings or outside normal business hours as needed to support events, meetings, and production schedules, including bi-weekly evening meetings.
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