Digital Producer

Bose Corporation•Framingham, MA

22h•$90,700 - $124,750

About The Position

The Digital Experience Producer leads the planning, coordination, and delivery of customer-facing experiences across Bose-owned digital and physical touchpoints, including eCommerce, mobile applications, retail, and emerging connected experiences. The role provides hands-on production and project management support to UX design teams, helping turn product priorities into organized, executable work. Working across UX, Product, Marketing, Creative, Retail, eCommerce, and Development, the producer connects strategy to execution and serves as an operational point of contact. The role establishes visibility into commitments and risks while helping designers focus on experience design and delivery. It guides projects from concept through launch with cross-functional teams and agency partners, balancing business goals, customer needs, technical requirements, and production realities. Work includes product launches, storytelling experiences, retail activations, and application enhancements.

Requirements

4–6 years of experience in digital production, project management, experience production, marketing operations, or a related role.
Experience coordinating UX or digital product work across websites, commerce platforms, mobile applications, or retail experiences.
Strong understanding of end-to-end digital experience development processes.
Working knowledge of responsive design, web technologies, mobile app development, and omnichannel customer journeys.
Proficiency with JIRA or comparable work-management tools, including the ability to maintain clear workflows and actionable delivery reporting.
Proven ability to manage multiple projects simultaneously and proactively surface risks and resource constraints.
Strong communication, facilitation, and stakeholder management skills.
Familiarity with agile project management and methodology.

Nice To Haves

Bachelor’s degree or equivalent professional experience preferred.

Responsibilities

Scope and refine program and project activities, and develop and manage milestones with cross-functional teams through each project phase.
Serve as the primary point of contact for UX design requests and coordinate intake across stakeholders and product owners.
Lead end-to-end production and delivery of customer experiences across direct channels, apps, and other Bose-owned channels.
Partner with Marketing, UX, Creative, Product, Retail, eCommerce, and Development teams to define scope, requirements, timelines, and success criteria.
Develop and document foundational requirements and briefings for internal and external teams.
Manage third-party vendors to ensure high-quality deliverables, budget alignment, and adherence to timelines.
Maintain JIRA boards and delivery workflows, ensuring work is documented, assigned, sequenced, and visible; monitor progress, deadlines, and blockers.
Facilitate cross-functional meetings, stakeholder reviews, and decision-making throughout project and program lifecycles.
Identify dependencies, risks, and resource constraints proactively, and develop mitigation plans to maintain project momentum.
Report on workload, upcoming commitments, milestone health, risks, and delivery status to design and leadership.
Identify opportunities to standardize and improve processes, intake, and production workflows.