Digital Operations & IT Specialist

Porsche•Los Angeles, CA

4d•Onsite

About The Position

The Digital Operations & IT Specialist provides hands-on technical support within the Digital Solutions department of Porsche Engineering North America. The role owns the technical implementation and reliable operation of digital workflows, data integrations, and dashboards supporting Finance and Operations and other departments as needed. It translates business requirements into practical solutions and supports them from initial development through ongoing maintenance. The role is based in the office five days per week and operates in a port and office environment. It routinely uses standard office equipment and may involve exposure to fumes or airborne particles, moving mechanical parts, vibration, and loud noise. The employee is regularly required to talk, hear, sit, stand, move, use hands to handle or feel objects, and reach with hands and arms. Occasional activities include climbing, stooping, kneeling, crouching, crawling, and lifting; physical exertion and standing or walking for intervals of three to five hours are also required.

Requirements

Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field, or equivalent practical experience.
Hands-on experience with Power Automate, Power BI, Power Query, and SharePoint-based business solutions.
Experience with data modeling, data validation, and scripting or querying using Python, SQL, or comparable tools.
Strong troubleshooting, documentation, and communication skills; ability to translate business needs into maintainable technical solutions.
Ability to follow written and verbal technical instructions closely and accurately.
Proficiency using computers as an end user, including MS Office and data entry systems.
Strong attention to detail and documentation practices.
Clear communication skills and ability to explain technical details to engineers and non-technical stakeholders.

Responsibilities

Design, implement, and maintain automated business workflows using Power Automate and related Microsoft 365 tools.
Develop and enhance operational dashboards, including data preparation, consolidation, and reporting logic aligned with business owners.
Support setup, configuration, and troubleshooting of end-user IT equipment and workplace systems, including laptops, standard software, user access, and peripherals.
Monitor workflows and reporting processes, troubleshoot failures, and coordinate access, licensing, and hosting requirements with IT.
Work with Finance, Operations, and HR to clarify requirements, test solutions, and implement process improvements.
Maintain technical documentation, operating instructions, and structured handovers to ensure continuity and support user adoption.
Assist with IT audits and related documentation.