Digital & IT Technical Specialist

Parker Hannifin•Wickliffe, OH

About The Position

The Digital IT Technical Specialist (Level 1) implements and supports highly secure, resilient information technology solutions and serves as a subject matter expert. This role is accountable for delivering technical systems and solutions, including their architecture and documentation, within the specialist’s area of expertise, supporting enterprise and global environments and continuous improvement aligned with the IT strategic vision and roadmap. The role focuses on translating shop-floor signals and processes into dependable, actionable manufacturing workflows and data. It provides Smart Manufacturing and MES leadership, with hands-on data historian and MES responsibilities, bridging controls engineering, manufacturing operations, IT/OT integration, and digital transformation. The specialist interprets business requirements into IT solutions, contributes to technology strategy and innovation, leads solution development and implementation, and works with business partners, team members, and third-party vendors. The position may require travel and after-hours technical support. Parker describes a people-first culture emphasizing teamwork, inclusion, innovation, growth, and sustainability.

Requirements

  • A four-year university or college degree, or significant technical certifications.
  • Five or more years of experience in Information Technology.
  • Excellent written and verbal communication and collaboration skills.
  • Ability to maintain professional, strong relationships with business partners, contractors, and stakeholders.
  • Experience with Agile methodologies and ability to apply those processes to everyday work.
  • Experience with security best practices and compliance requirements for the area of expertise.

Responsibilities

  • Implement and support highly secure and resilient information technology solutions.
  • Deliver technical systems and solutions, including architecture and documentation, for enterprise and global environments.
  • Turn shop-floor signals and processes into dependable, actionable manufacturing workflows and data.
  • Provide Smart Manufacturing and MES leadership, including hands-on data historian and MES responsibilities, and bridge controls engineering, manufacturing operations, IT/OT integration, and digital transformation.
  • Stay informed about Digital and IT innovations and processes and research their potential use at Parker.
  • Understand business impacts and communicate decisions affecting the wider business while managing customer expectations.
  • Guide and train team members in technical business skills and processes.
  • Assess how Digital and IT strategy across functions affects the specialist’s area of responsibility and translate business requirements into IT solutions.
  • Lead continuous improvement initiatives to streamline and improve enterprise solution efficiencies, working with division and group teams on localized systems.
  • Perform IT life-cycle management, including design, system analysis of complex technologies, development, testing, project management, and change management.
  • Conduct benchmark analysis and return-on-investment evaluations for existing and new Digital and IT solutions; estimate, develop, and manage departmental or project budgets and cost/performance analysis.
  • Lead the development and implementation of solutions addressing new business requirements and risk management, and produce standardized documentation.
  • Establish methods to monitor and improve system and process performance; identify deficiencies and recommend solutions or improvements.
  • Serve as the single point of contact for communications with third-party vendors and manage project expectations.
  • Travel as needed and provide after-hours technical support as needed.

Benefits

  • Medical, prescription drug, dental, vision, voluntary optional life, accident, hospital indemnity, and critical illness insurance coverage.
  • 401(k) plan with company matching contributions equal to 100% of the first 5% of pay.
  • Company-provided defined-contribution retirement plan with an annual contribution equal to 3% of pay.
  • Career development and tuition reimbursement.
  • Paid parental leave.
  • Short- and long-term disability programs.
  • Adoption assistance.
  • Care.com membership.
  • Financial planning assistance.
  • Supplemental identity protection, legal protection, and pet wellness programs available at competitive rates.
  • Paid time off and company-paid holidays.
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