Digital Operations Director

U.S. Agency for Global Media • Washington, DC

7d

About The Position

This position is located at the U.S. Agency for Global Media (USAGM), Voice of America (VOA). The Digital Operations Director serves as a senior strategist for VOA’s digital evolution and leads digital operations, audience growth, content innovation, and modernization across broadcast, digital, social, streaming, podcasts, and global distribution networks. The position reports to the VOA Deputy Director.

The role oversees global distribution strategy and models, expands audience growth and engagement across digital platforms, and establishes responsible and innovative practices for applying AI to digital journalism and newsroom content production. It also supervises staff and performs the full range of supervisory duties.

This is a national security position requiring U.S. citizenship or U.S. national status, an SF-86, and a background investigation to establish suitability for federal employment. The position may require a one-year supervisory probationary period and requires filing OGE Form 450. The full performance grade level is GS-15. Education is not required and cannot be used for qualification purposes. Applicants must meet all qualification requirements by the announcement closing date.

Requirements

• U.S. citizen or U.S. national.
• At least one year of specialized experience at a level comparable to GS-14 or an equivalent private-sector level.
• Experience leading or managing professional journalistic and/or broadcasting staff in digital content production, distribution, and performance across websites, mobile applications, social media, streaming, and emerging platforms.
• Experience leading or managing implementation of artificial intelligence, automation, analytics, or other emerging technologies to enhance newsroom operations.
• Experience developing and executing strategies to expand audience reach, increase engagement, and improve digital performance among domestic or international audiences.
• If selected, complete an SF-86 and undergo a background investigation to establish suitability for federal employment.
• If selected, file OGE Form 450 (Confidential Financial Disclosure Report).
• Male applicants born after December 31, 1959, must be registered for Selective Service when required.

Responsibilities

• Oversee strategy and distribution models across global endpoints, including streaming platforms, web networks, smart TV applications, mobile feeds, and podcast networks.
• Drive sustained expansion of global audience growth, engagement, reach, and follower acquisition across social media and digital platforms in an international news environment.
• Establish responsible, ethical, and innovative AI practices for digital journalism, including experimentation, quality control, metadata protocols, and integrating emerging AI tools into newsroom content production.
• Plan, schedule, and assign staff work; conduct annual performance appraisals; identify staff training needs and opportunities; and carry out EEO policies and program activities.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed