Learning & Development - Digital Learning Specialist

The Hanover Insurance Group•Worcester, MA

3d•$62,000 - $72,000•Hybrid

About The Position

The Digital Learning Specialist collaborates with instructional designers, subject matter experts, Training Consultants, and other stakeholders to create engaging, high-quality learning materials that support organizational training initiatives. The role transforms instructional design plans into interactive and visually appealing content using e-learning authoring tools, multimedia, and digital platforms. The position is based in Worcester, MA or Howell, MI, and is full-time, non-exempt, and hybrid, with two days per week in the office.

Requirements

Bachelor’s degree in Instructional Technology, Multimedia Design, Education, or a related field.
1–3 years of experience developing digital learning content.
Competence with e-learning authoring tools and multimedia software.
Graphic design and video editing skills.
Excellent organizational and time management skills.
Ability to work collaboratively with cross-functional teams.
Attention to detail and creative problem-solving skills.

Responsibilities

Develop and produce learning content, including e-learning modules, videos, graphics, job aids, and other digital assets, based on instructional design specifications.
Use e-learning authoring tools and multimedia software to create interactive and accessible learning experiences.
Ensure content accuracy, consistency, and alignment with learning objectives and organizational standards.
Collaborate with instructional designers and subject matter experts to refine content and incorporate feedback.
Convert existing materials, such as classroom training and print documents, into digital formats optimized for online delivery.
Maintain and update learning content within the Learning Management System and other platforms.
Update and maintain procedures, job aids, and reference materials to ensure accuracy and relevance.
Ensure updated content is published and accessible in the organization's knowledge management platforms.
Regularly audit existing materials to identify outdated content and implement revisions promptly.
Apply visual design, user experience, and accessibility best practices to enhance learner engagement.
Manage multiple projects simultaneously while meeting deadlines and quality standards.
Stay current on emerging technologies and trends in digital learning content development.