Digital Experience & Communications Coordinator
About The Position
Empire Management Group is seeking a creative, organized, and detail-oriented coordinator to support its websites, digital presence, educational marketing initiatives, publications, events, and communications. The role helps manage the company’s online brand, create engaging content, support board education initiatives, coordinate vendor and sponsor communications, and assist with the production of its magazine, podcast, events, and marketing campaigns. The coordinator is expected to work independently with limited supervision and manage multiple projects and competing deadlines. Responsibilities include managing company websites and publishing SEO-supportive content; creating branded digital and print marketing assets; coordinating the Community by Empire magazine; developing social media content; supporting educational programs and events; assisting with podcast promotion and multimedia production; communicating with vendors and partners; and tracking marketing performance. Occasional evening or weekend attendance at events is required.
Requirements
- Strong attention to detail, including the ability to review publications carefully for spelling and grammatical errors.
- Excellent written and verbal communication skills for interacting with team members, clients, and external parties.
- Ability to create content and digital marketing materials.
- Ability to work independently with minimal guidance and strong problem-solving skills.
- Collaborative attitude and willingness to work closely with team members.
- Technical proficiency with WordPress, Canva, basic SEO, and email marketing; podcast, video, or social media experience.
- Confident interpersonal and relationship-building skills, including confidence with public speaking and networking.
- Established technical proficiency; formal training is not provided.
Nice To Haves
- Experience with HOA, real estate, property management, or community association management.
Responsibilities
- Independently manage company websites and publish website content, blogs, and landing pages that support SEO and online visibility.
- Monitor website performance and user experience.
- Create digital and print-ready flyers, brochures, advertisements, graphics, event materials, newsletters, emails, and educational materials.
- Support internal and external communications, maintain consistent branding, and assist with homeowner, board member, and community outreach.
- Coordinate article submissions and publication timelines for Community by Empire magazine; edit and improve content; coordinate with sponsors and advertisers; and support magazine distribution and promotion.
- Ensure publications meet established branding, layout, and quality standards without oversight.
- Develop and schedule social media content, update the Google Business Profile, monitor engagement, and promote and grow the company’s online presence.
- Facilitate and attend events, webinars, and board education programs; create promotional materials and attendee communications; and assist with registration and follow-up.
- Assist with podcast promotion and guest coordination, create episode promotional content, support video, photography, and multimedia projects, and assist with editing, formatting, and publishing.
- Coordinate communications with vendors, sponsors, advertisers, and partners; assist with sponsorship opportunities; and build positive industry relationships.
- Present tiered options for vendors to participate in company events and advertising opportunities.
- Track website, social media, and campaign performance; prepare basic marketing reports and recommendations; and identify opportunities to improve engagement and reach.
- Manage multiple projects and competing deadlines with limited supervision.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
