Digital Content Specialist (Program Specialist 2) (Non-permanent, classified)

CCS Spokane • Spokane, WA

2d • $3,827 - $5,111 • Onsite

About The Position

Under the general supervision of the Website Manager, the Digital Content Specialist creates, edits, and produces digital assets and content for Spokane Colleges websites. The position works collaboratively with team members and staff in the district Marketing and Communications department to ensure that digital assets are consistent with Spokane Colleges’ brand, design, and accessibility standards.

This is a full-time, non-permanent classified position, not to exceed 18 months, with a 40-hour-per-week schedule. The position is overtime eligible. Work is performed in a semi-open office environment with frequent interruptions and background noise.

Requirements

• Associate degree or certificate in communications, digital design, website content management, or a relevant discipline, or an equivalent combination of education and experience demonstrating the required competencies.
• Experience demonstrating progressive proficiency with image editing processes and software, including Adobe Suite.
• Experience demonstrating proficiency with web design and web writing principles, including UI/UX and SEO.
• Experience demonstrating proficiency with web content management systems (CMS).
• Experience demonstrating proficiency with basic web page coding, including HTML/CSS.
• Writing, editing, and proofreading skills using Microsoft 365.
• Knowledge of accessibility standards for digital content, including WCAG.
• Ability to provide acceptable documentation of U.S. citizenship or lawful authorization to work in the United States.
• Ability to successfully work in and promote a multicultural work and education environment.
• Successful completion of a criminal background check.

Nice To Haves

• Experience working in content management systems and creating and editing digital content as part of a team.
• Experience in higher education marketing, marketing, or communications.
• General knowledge of Spokane Colleges, Spokane Community College, and Spokane Falls Community College.

Responsibilities

• Assist team members with independent digital asset production and implement content updates to digital platforms, optimizing text, graphics, and images for the web.
• Ensure digital content meets accessibility standards.
• Gather new and updated information from departments for publication on current and future Spokane Colleges, SCC, and SFCC websites; ensure information is accurate and appropriately presented.
• Collaborate with the Website Manager on time-sensitive updates to digital platforms, including websites.
• Work with the Website Manager to identify accessible and effective approaches to presenting website content.
• Collaborate with web writers on website updates and new pages, including optimizing graphics and images for the web.
• Use Google Analytics, Google Search Console, or comparable tools and analyze data to inform SEO efforts.
• Clarify requirements and coordinate with team members on how to handle requests; identify and resolve issues in a timely manner with limited direction.
• Keep teammates informed about assigned request status and update progress in district tracking systems.
• Coordinate with team members to uphold workflow, documentation, brand, and design standards.
• Model professional decorum and mutual respect in interactions.
• Comply with district policies, procedures, directives, state and federal regulations, orders, statutes, and collective bargaining agreements.
• Support and advance the Spokane Colleges strategic plan and perform related duties as required.

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Long-term disability insurance
• Washington State Retirement Plan
• Vacation leave accrual of 11.33 hours per month upon employment
• Sick leave accrual of 8 hours per month upon employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree