Digital Content Specialist (Program Specialist 2) (Non-permanent, classified)

CCS Spokane • Spokane, WA

1d

About The Position

The Digital Content Specialist creates, edits, and produces digital assets and content for Spokane Colleges websites under the general supervision of the Website Manager. The position collaborates with staff in the district Marketing and Communications department to ensure digital assets align with Spokane Colleges brand and design standards and accessibility standards. This is a full-time, non-permanent classified position limited to no more than 18 months, scheduled for 40 hours per week, and eligible for overtime.

Requirements

• Associate degree or certificate in communications, digital design, website content management, or a relevant discipline; alternatively, an equivalent combination of education and experience demonstrating the required competencies.
• Progressive proficiency with image-editing processes and software, including Adobe Suite.
• Knowledge of web design and web writing principles, including UI/UX and SEO.
• Experience or proficiency with web content management systems (CMS).
• Basic web page coding skills in HTML and CSS.
• Writing, editing, and proofreading skills using Microsoft 365.
• Knowledge of digital content accessibility standards, including WCAG.
• Ability to provide acceptable documentation of U.S. citizenship or lawful authorization to work in the United States.
• Ability to work in and promote a multicultural work and education environment.
• Successful completion of a criminal background check and submission of the required declaration regarding sexual misconduct and investigation.

Nice To Haves

• Experience working in content management systems and creating and editing digital content as part of a team.
• Experience in higher education marketing or communications.
• General knowledge of Spokane Colleges, Spokane Community College, and Spokane Falls Community College.

Responsibilities

• Assist team members with independent digital asset production and implement content updates to digital platforms, optimizing text, graphics, and images for the web.
• Ensure digital content meets accessibility standards.
• Gather new and updated information from Spokane Colleges departments for current and future websites, verify its accuracy, and present it appropriately.
• Work with the Website Manager on time-sensitive updates to digital platforms, including websites.
• Help identify accessible and effective ways to present website content.
• Collaborate with web writers on website updates and new pages, including optimizing graphics and images for the web.
• Use Google Analytics, Google Search Console, or comparable tools and analyze data to inform SEO efforts.
• Clarify requirements and coordinate with team members on how to handle requests when needed.
• Identify and resolve issues with assigned requests in a timely manner, with limited direction.
• Keep teammates informed about assigned-request status and update progress in district tracking systems.
• Coordinate with team members to uphold workflow, documentation, brand, and design standards.
• Model professional decorum and mutual respect in interactions.
• Comply with district policies, procedures, directives, applicable regulations and statutes, and collective bargaining agreements.
• Support and advance the Spokane Colleges strategic plan and perform related duties as required.

Benefits

• Medical, dental, life, and long-term disability insurance through the Public Employees Benefits Board.
• Washington State Retirement Plan.
• Vacation leave accrues at 11.33 hours per month upon employment.
• Sick leave accrues at 8 hours per month upon employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree