Digital Communications Operations Specialist

University of Maine System•Augusta, ME

8d•$45,000 - $55,000

About The Position

The University of Maine at Augusta seeks a full-time Digital Communications Operations Specialist to support the day-to-day work of its External Relations department. The role spans content development, digital communications, and departmental operations. Working closely with the Director of Strategic Communications, the Specialist helps create, prepare, and publish content across the university website, social media channels, email communications, and other digital platforms. Tasks include writing and adapting short-form content, making routine website updates, scheduling and publishing social media posts, preparing email communications, and supporting the tools and processes that keep the department’s work moving forward. The Specialist also coordinates communications requests, organizes information and materials, and reviews content for accuracy, accessibility, and consistency with UMA’s brand and messaging. The role collaborates with colleagues to support projects and carry out established communications priorities. It involves working with faculty, staff, and campus partners to gather information, coordinate updates, and communicate UMA’s programs, people, and accomplishments. The position offers a developing communications professional an opportunity to contribute ideas, build skills, and gain experience in the creative and operational aspects of university communications. Applicants must submit a cover letter describing their qualifications and experience with reference to required and preferred qualifications, and a resume or curriculum vitae. Final-stage candidates will be asked for references, including one recent supervisor. Incomplete applications cannot be considered. Materials received after October 30, 2026, may be reviewed at the University’s discretion. The successful applicant is subject to appropriate background screening. Applicants requiring visa sponsorship support cannot be considered.

Requirements

Associate’s or Bachelor’s degree in Communications, Marketing, or a related field.
1–3 years of experience in digital content management, web support, or a related field.
Strong writing and editing skills, including the ability to create and adapt clear, engaging content for social media, email, and web.
Excellent attention to detail and commitment to accuracy, consistency, and quality in written and digital communications.
Strong interpersonal and communication skills, including the ability to build positive working relationships with faculty, staff, and colleagues across the university.
Strong organizational skills, including managing multiple projects, prioritizing requests, meeting deadlines, and following through on assignments.
Initiative, creativity, and sound judgment, with willingness to contribute ideas, seek feedback, and learn new skills.
Comfort with technology and ability to learn digital tools, including website content management systems, email platforms, and social media management tools.
Familiarity with digital accessibility principles, or willingness to learn and apply established accessibility standards.
Ability to work independently and collaboratively, take direction, and contribute to a team-oriented environment.

Nice To Haves

Experience building and sending email campaigns in Emma, Mailchimp, or a similar platform.
Experience updating and building pages in WordPress or another content management system.
Experience applying WCAG accessibility standards to digital content, such as writing alt text, structuring headings, and remediating documents.
Experience planning, scheduling, and publishing content across multiple social media channels for an organization.
Experience writing and adapting short-form content for web, email, and social media.
Experience managing a content request queue with multiple stakeholders and deadlines.
Experience in higher education or similarly complex organizations.

Responsibilities

Create, prepare, and publish content across the university website, social media channels, email communications, and other digital platforms.
Write and adapt short-form content for digital communications.
Make routine website updates.
Schedule and publish social media posts.
Prepare email communications.
Support the digital tools and processes used by the External Relations department.
Coordinate communications requests and organize information and materials.
Review content for accuracy, accessibility, and consistency with UMA’s brand and messaging.
Collaborate with colleagues to support projects and carry out established communications priorities.
Work with faculty, staff, and campus partners to gather information, coordinate updates, and help communicate UMA’s programs, people, and accomplishments.