(USA) Digital Coach
About The Position
The Digital Coach coordinates, completes, and oversees job-related activities and assignments to meet customer and business needs and achieve growth potential. The role develops and maintains relationships with key stakeholders; supports plans and initiatives; establishes goals and objectives; measures progress and accountability; identifies improvement opportunities; and promotes adaptability and continuous learning. The Digital Coach supervises and develops associates by hiring, training, mentoring, assigning duties, recognizing contributions, and fostering a sense of belonging. The role ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity through action plans, the Open Door Policy, and guidance on business processes. The position is expected to respect individuals, act with integrity, serve customers and members, and strive for excellence. This includes building inclusive, high-performing teams; communicating and collaborating effectively; developing and retaining talent; modeling ethical conduct; considering customer needs and data in decisions; driving continuous improvement; and supporting learning, new technologies, and change.
Requirements
- At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
Responsibilities
- Coordinate, complete, and oversee job-related activities and assignments to meet customer and business needs.
- Develop and maintain relationships with key stakeholders and support plans and initiatives.
- Establish and communicate goals and objectives, build accountability, and measure progress toward results.
- Identify and address opportunities for improvement; demonstrate adaptability and promote continuous learning.
- Supervise and develop associates by hiring, training, mentoring, assigning duties, recognizing contributions, and fostering belonging.
- Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity.
- Implement related action plans, support the Open Door Policy, and provide direction and guidance on business processes and practices.
- Build high-performing teams, embrace differences, and create opportunities for associates to thrive.
- Communicate and collaborate effectively to motivate and influence others.
- Attract, retain, empower, and develop talent.
- Model integrity and ethical conduct and hold oneself and others accountable.
- Serve customers and members by delivering results and adapting to how, where, and when they shop.
- Use data, insights, and analysis to make decisions while balancing short- and long-term priorities.
- Drive continuous improvement, encourage use of new technologies and skills, and support others through change.
- Support Walmart’s goal of becoming a regenerative company through positive impact, reducing waste, and participating in local giving.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts and Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
- Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
