(USA) Digital Coach
About The Position
The Digital Coach coordinates, completes, and oversees job-related activities and assignments to meet customer and business needs and support company growth. The role develops and maintains relationships with key stakeholders, communicates goals and objectives, measures progress, identifies improvement opportunities, and promotes continuous learning and adaptability. The Digital Coach supervises and develops associates by hiring, training, mentoring, assigning duties, and recognizing contributions. The role supports a workplace where associates feel seen, supported, connected, and able to thrive. It ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity through action plans, the Open Door Policy, and guidance on business processes and practices. The position is expected to model Walmart’s values: respect for individuals, acting with integrity, serving customers and members, and striving for excellence. This includes building collaborative relationships, attracting and developing talent, acting honestly and accountably, making data-informed decisions, putting customers first, and encouraging continuous improvement and learning. The role also supports Walmart’s goal of becoming a regenerative company by contributing to positive impacts for associates, customers, members, and surrounding communities.
Requirements
- Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
Responsibilities
- Coordinate, complete, and oversee job-related activities and assignments to meet customer and business needs.
- Develop and maintain relationships with key stakeholders and support plans and initiatives.
- Identify and communicate goals and objectives, build accountability, measure progress, and address improvement opportunities.
- Demonstrate adaptability and promote continuous learning and improvement.
- Supervise associates and provide development opportunities by hiring, training, mentoring, assigning duties, and recognizing contributions.
- Promote a workplace culture of belonging where associates feel seen, supported, and connected.
- Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and integrity.
- Implement related action plans, support the Open Door Policy, and provide direction and guidance on business processes and practices.
- Build strong, trusting relationships and communicate effectively to motivate and influence others.
- Attract, retain, empower, and develop talent; hold oneself and others accountable.
- Put customers first and apply the EDLP and EDLC business models to plans.
- Make decisions based on data, insights, and analysis while balancing short- and long-term priorities.
- Drive continuous improvement, encourage the use of new technologies and skills, and support others through change.
- Support Walmart’s goal of becoming a regenerative company, including contributing to belonging, waste elimination, and local giving.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U Walmart-paid education program, including tuition, books, and fees for eligible associates.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
