(USA) Digital Coach

Walmart • Williamston, NC

9d • Onsite

About The Position

The Digital Coach coordinates, completes, and oversees job-related activities and assignments to meet customer and business needs and support growth. The role develops and maintains relationships with key stakeholders, supports plans and initiatives, communicates goals and objectives, measures progress, identifies improvement opportunities, and promotes adaptability and continuous learning.

The Digital Coach supervises and develops associates by hiring, training, mentoring, assigning duties, recognizing contributions, and fostering belonging. The role ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and standards by implementing action plans, using the Open Door Policy, and providing guidance on business processes and practices.

The position is expected to respect individuals, act with integrity, serve customers and members, and strive for excellence. This includes building collaborative, high-performing teams; supporting inclusion and talent development; modeling ethical behavior and accountability; making data-informed decisions with customers in mind; and encouraging continuous improvement and adoption of new technologies and skills.

Requirements

• Meet one of the following minimum qualification paths: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Coordinate, complete, and oversee job-related activities and assignments.
• Develop and maintain relationships with key stakeholders and support plans and initiatives that meet customer and business needs.
• Identify and communicate goals and objectives, build accountability, and measure progress toward results.
• Identify and address opportunities for improvement while demonstrating adaptability and promoting continuous learning.
• Hire, train, mentor, and develop associates; assign duties and provide recognition.
• Promote a sense of belonging and create opportunities for associates to thrive and perform.
• Ensure compliance with company policies and procedures and support Walmart's mission, values, ethics, and standards of integrity.
• Implement related action plans, utilize and support the Open Door Policy, and guide associates in applying policies to business processes and practices.
• Build high-performing teams, foster collaborative and trusting relationships, and communicate effectively to motivate and influence.
• Model integrity, ethics, compliance, humility, honesty, fairness, transparency, and accountability.
• Support Walmart's goal of becoming a regenerative company through positive impact, waste elimination, and local giving.
• Put customers first and apply the EDLP and EDLC business models to plans.
• Use data, insights, and analysis to make decisions while balancing short- and long-term priorities.
• Encourage curiosity, learning, calculated risk-taking, resilience, and continuous improvement, including adoption of new technologies and skills.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off, including sick leave
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs
• Performance-based bonus awards, including annual or quarterly performance bonuses
• Potential regional pay zone or complex-structure additional compensation for certain positions
• State pay differential where applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed