(USA) Digital Coach

Walmart•Morristown, TN
•Onsite

About The Position

The Digital Coach coordinates, completes, and oversees job-related activities and assignments to meet customer and business needs and support company growth. The role develops and maintains relationships with key stakeholders, supports plans and initiatives, establishes goals and objectives, measures progress, identifies improvement opportunities, and promotes adaptability and continuous learning. The Digital Coach supervises and develops associates by hiring, training, mentoring, assigning duties, providing recognition, and fostering a sense of belonging. The role ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards by implementing action plans, supporting the Open Door Policy, and guiding associates in business processes and practices. The position emphasizes building high-performing teams, attracting and retaining talent, developing associates, acting with integrity, serving customers and members, making data-informed decisions, and driving continuous improvement through learning and adoption of new technologies and skills.

Requirements

  • Meet one of the following minimum qualification paths: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have applicable state-specific requirements, hold a current state-issued Certificate of Eligibility.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Coordinate, complete, and oversee job-related activities and assignments.
  • Develop and maintain relationships with key stakeholders and support plans and initiatives that meet customer and business needs.
  • Identify and communicate goals and objectives, build accountability, measure progress, and address improvement opportunities.
  • Demonstrate adaptability and promote continuous learning.
  • Supervise and develop associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting belonging.
  • Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and integrity standards.
  • Implement related action plans, support the Open Door Policy, and provide direction and guidance on business processes and practices.
  • Build high-performing teams, attract and retain talent, empower and develop associates, and recognize their contributions.
  • Model integrity, ethics, and accountability and support Walmart’s goal of becoming a regenerative company.
  • Deliver results while putting customers first and applying the EDLP and EDLC business models to plans.
  • Make decisions based on data, insights, and analysis while balancing short- and long-term priorities.
  • Drive continuous improvement, encourage the use of new technologies and skills, and support others through change.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards, including annual or quarterly bonuses.
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