(USA) Digital Coach

Walmart•Northampton, MA

14d•$65,000 - $100,000•Onsite

About The Position

The Digital Coach coordinates, completes, and oversees job-related activities and assignments to meet customer and business needs. The role develops and maintains relationships with key stakeholders, supports plans and initiatives, communicates goals and objectives, builds accountability, measures progress, identifies improvement opportunities, and promotes adaptability and continuous learning. The Digital Coach supervises and develops associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting belonging. The position ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards by implementing action plans, supporting the Open Door Policy, and guiding associates in business processes and practices. The role is expected to build high-performing teams, foster an inclusive workplace, maintain ethical standards, serve customers and members, make data-informed decisions, and drive continuous improvement and adoption of new technologies and skills.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Successfully complete all job-required trainings and assessments.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Coordinate, complete, and oversee job-related activities and assignments to meet customer and business needs.
Develop and maintain relationships with key stakeholders and support plans and initiatives.
Communicate goals and objectives, build accountability, and measure progress toward results.
Identify and address opportunities for improvement while demonstrating adaptability and promoting continuous learning.
Hire, train, mentor, and develop associates; assign duties, provide recognition, and promote a sense of belonging.
Ensure compliance with company policies and procedures and support Walmart's mission, values, ethics, and integrity standards.
Implement related action plans, support the Open Door Policy, and provide direction and guidance on business processes and practices.
Build high-performing teams and foster collaboration, trust, effective communication, and an inclusive workplace.
Attract and retain talent, empower and develop associates, and recognize their contributions and accomplishments.
Model integrity, ethics, compliance, accountability, humility, honesty, fairness, and transparency.
Support Walmart's goal of becoming a regenerative company through positive impact, belonging, waste elimination, and local giving.
Put customers and members first and apply EDLP and EDLC business models to plans.
Make decisions using data, insights, and analysis while balancing short- and long-term priorities and considering relevant stakeholders.
Encourage learning from mistakes, take calculated risks, demonstrate resilience, and support others through change.
Drive continuous improvement and encourage the use of new technologies and skills.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase plan, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.