(USA) Digital Coach

Walmart•Richmond, VA
•Onsite

About The Position

The Digital Coach coordinates, completes, and oversees job-related activities and assignments. The role develops and maintains relationships with key stakeholders, supports plans and initiatives that meet customer and business needs, communicates goals and objectives, measures progress, identifies improvement opportunities, and promotes adaptability and continuous learning. The position also supports recruiting and developing qualified associates to meet staffing needs and achieve business growth. The Digital Coach supervises and develops associates through hiring, training, mentoring, assigning duties, recognizing contributions, and fostering belonging. The role ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards by implementing action plans, supporting the Open Door Policy, and guiding associates in business processes and practices. The position emphasizes building inclusive, high-performing teams; acting with integrity and accountability; serving customers and members; making data-informed decisions; and pursuing continuous improvement, learning, and adoption of new technologies. The role supports Walmart’s goal of becoming a regenerative company through positive impact, belonging, waste reduction, and local giving. The position is based at 7901 Brook Road, Richmond, Virginia 23227-1336. Walmart states an annual salary range of $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive a regional pay zone adjustment or complex-structure compensation, and a state pay differential may apply where required by law.

Requirements

  • At least 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
  • Complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Coordinate, complete, and oversee job-related activities and assignments.
  • Develop and maintain relationships with key stakeholders and support plans and initiatives that meet customer and business needs.
  • Identify and communicate goals and objectives, build accountability, measure progress, and address improvement opportunities.
  • Demonstrate adaptability and promote continuous learning.
  • Support recruiting and developing qualified associates to meet staffing needs and achieve business growth.
  • Supervise and develop associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting belonging.
  • Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and integrity standards.
  • Implement related action plans, support the Open Door Policy, and provide direction and guidance on business processes and practices.
  • Build high-performing teams, embrace differences, and create opportunities for associates to thrive.
  • Build collaborative and trusting relationships and communicate to motivate and influence others.
  • Attract and retain talent, develop associates, and recognize their contributions and accomplishments.
  • Model high standards of integrity, ethics, and compliance, and hold oneself and others accountable.
  • Support Walmart’s goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.
  • Put customers first and consider how, where, and when they shop while applying EDLP and EDLC business models to plans.
  • Make decisions based on data, insights, and analysis while balancing short- and long-term priorities and considering affected stakeholders.
  • Drive continuous improvement, encourage adoption of new technologies and skills, and support others through change.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave and family care leave.
  • Bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards, including annual or quarterly performance bonuses.
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