Digital Associate Product Manager

Montefiore Health System • Town of Greenburgh, NY

1d • $92,000 - $115,000 • Onsite

About The Position

Montefiore is seeking an Associate Digital Product Manager to define new digital journeys and experiences to change the way individuals interact with the healthcare system. This role is part of Montefiore's investment in its digital teams as a new system-level priority. Digital Associate Product Managers are responsible for the ideation, development, value delivery, and ongoing evolution of digital products to improve patient access and experience, enable clinicians to focus on delivering care, and provide the tools to allow operational leads to seamlessly conduct their work. Teams are focused on tangible solutions that improve patient access, reduce clinician burnout, create optimal operations, and thoughtfully deploy analytics. The role involves using skills to improve health for a diverse community and re-designing healthcare experiences, touching all aspects of the health system. Digital Associate Product Managers will participate in guiding clinical, operations, and technology projects and processes to embrace a new way of doing things.

Requirements

• Bachelor’s degree
• 4-6 years of experience as a Digital Product Owner or Digital Product Manager in a complex enterprise organization
• Experience working with a variety of digital solutions.
• Comfort with ambiguity and proactively defining a user challenge.
• Demonstrated ability to break-down, evaluate, and prioritize complex problems into their component parts.
• Success in leading complex operational and technology deployments across end-users.
• Quantitative aptitude and ability to identify value drivers for digital efforts and build business cases.
• Exceptional emotional intelligence, empathy, and relationship building.
• Exceptional communication and collaboration skills across stakeholders and functions

Nice To Haves

• Healthcare industry experience preferred.

Responsibilities

• Collaborate with executive leadership to define and articulate a clear product strategy aligned with the organization's overall goals.
• Define solution set with end-users and technology.
• Engage, communicate, and lead senior leaders in design and implementation discussions.
• Utilize data and conduct end-user research and market analysis to prioritize solutions and features.
• Proactively identify new ideas and define methods to rapidly test and validate.
• Own individual product vision, strategies, and roadmap in the context of broader product or journey goals.
• Collaborate and galvanize individuals across functions to deliver product experiences.
• Define and measure success metrics for product features.
• Deeply understand affected processes and technology to develop implementation plans.
• Deploy solutions successfully and drive adoption.
• Coach end-users to build comfort with digitally enabled operational experiences.
• Measure and communicate adoption success.

Benefits

• Generous time off
• Employer contribution to retirement plan
• Robust health, dental, and vision insurance
• Opportunities for professional growth and development, including a learning journey specifically for our product managers.
• A collaborative and innovative work environment in which your efforts will improve people’s lives.
• The opportunity to contribute to this transformation from digital inception.
• Enterprise-level exposure to an engaged, supportive executive leadership team.
• Opportunity to use both your strategic and tactical talents to benefit the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level