Holidays

Mount Sinai Health System•New York, NY

7d•Onsite

About The Position

The Dietary Associate works under the direction of the Patient Services Manager and is responsible for diet office functions, including printing, organizing, and sorting patient menus by nursing unit. The role updates diet changes and missed meals before each meal and maintains communication with Clinical Dietitians about patients’ special dietary preferences and requirements. It also monitors the TDS/CBORD interface and enters or reviews patient data for quality improvement and patient satisfaction. The position supports meal setup and service by reviewing patient census information, coordinating with unit staff, entering meal preferences through a bedside menu entry system, delivering meal trays to patients, and retrieving soiled trays. The Dietary Associate also maintains menu records and floor supplies, answers phones, supports patient satisfaction during mealtimes, and helps maintain a safe, clean, and functional work environment.

Requirements

High school diploma or equivalent.

Nice To Haves

Some college and/or higher academic standing.

Responsibilities

Review patient census information and liaise with CTS for meal setup.
Obtain changes in patient diet and room status as needed.
Communicate changes to unit staff and print and organize menu changes by nursing unit.
Print daily patient menus for nursing units not on TDS/CBORD or not participating in PCD, as assigned.
Organize and distribute printed menus to nursing units.
Enter patient meal preferences using the bedside menu entry system and handheld Palm.
Deliver the food truck to the unit and meal trays to patients’ bedsides.
Retrieve soiled trays from patients’ bedsides and return the food truck to the kitchen.
Maintain menu tally and totals, insert new menus, and pull menus for discharges.
Check and restock floor supplies.
Maintain communication with Clinical Dietitians regarding patients and special orders.
Answer phones promptly and courteously and record calls in the Diet Office log as necessary.
Remain available to patients at mealtimes and help ensure they receive the correct order and are satisfied.
Maintain a safe, clean, and functional work environment.
Maintain a professional appearance, communicate courteously, and use good guest-relations skills.
Maintain patient confidentiality as required by MSMC.
Perform other duties as assigned by management.