Holidays

Mount Sinai Health System•New York, NY

8d•$27 - $29•Onsite

About The Position

Under the direction of the Patient Services Manager, the Dietary Associate is responsible for diet office functions, including printing, organizing, and sorting patient menus by nursing units. The role updates diet changes and missed meals before each meal, maintains communication with Clinical Dietitians about patients’ special dietary preferences and requirements, and monitors the TDS/CBORD interface. The associate enters and reviews patient data as needed for quality improvement and patient satisfaction. The position also supports meal setup, menu and diet updates, delivery of menus and meal trays, collection of soiled trays, and restocking of floor supplies. The associate remains available to patients during mealtimes to help ensure they receive the correct order, while maintaining a safe and clean work environment, professional conduct, and patient confidentiality.

Requirements

High school diploma or equivalent.

Nice To Haves

Some college and/or higher academic standing preferred.

Responsibilities

Review patient census information and liaise with CTS for meal setup.
Obtain changes in patient diet and room status as needed, communicate changes to unit staff, and print and organize menu changes by nursing unit as assigned.
Print daily patient menus for nursing units that are not on TDS and CBORD or do not participate in PCD, as assigned.
Organize printed menus by nursing unit before delivery and distribute them to the nursing units.
Enter patient meal preferences using the bedside menu entry system and handheld Palm.
Deliver the food truck to the unit and deliver meal trays to patients’ bedsides.
Retrieve soiled trays from patient bedsides and return the food truck to the kitchen.
Maintain menu tallies and totals.
Insert new menus and remove menus for discharged patients.
Check and restock floor supplies.
Communicate with Clinical Dietitians about patients and special orders.
Answer phones promptly and courteously and record calls in the Diet Office log as necessary.
Remain available to patients at mealtimes to help ensure satisfaction and that they receive the correct order.
Maintain a safe, clean, and functional work environment.
Maintain a professional appearance and communicate courteously using good guest-relations skills.
Maintain patient confidentiality as required by MSMC.
Perform other duties as assigned by management.