Diesel Truck Technician

Asbury Automotive Group • Baltimore, MD

4d

About The Position

The B Level Service Technician completes routine repairs and performs general diagnosis and repairs, with some assistance, on customer vehicles. Work may include light engine work; transmissions, clutches, and drive shafts; electrical systems such as starters and alternators; HVAC; and steering and suspension systems. The technician is expected to hold a majority of manufacturer certifications.

The role includes inspecting vehicles, documenting work and recommendations, communicating with service advisors, conducting road tests when appropriate, and completing diagnosis, repairs, and preventive maintenance. Technicians use manufacturer and management training to expand their knowledge, maintain customer satisfaction standards, and complete warranty documentation and claims. They must also follow applicable safety, environmental, legal, and company requirements and help ensure customer vehicles are returned clean.

Requirements

• Previous automotive technician experience.
• Basic tools.
• Strong technical and mechanical skills.
• Ability to work as a team player and repeatedly perform complex tasks.
• At least 18 years of age.
• Valid driver's license.
• Ability to pass pre-employment background and drug screening.

Nice To Haves

• ASE certifications are heavily preferred.
• Manufacturer certifications are heavily preferred.

Responsibilities

• Accurately complete the multi-point inspection form for each vehicle.
• Document all work performed and recommended on assigned repair orders.
• Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
• Maintain technician proficiency according to Asbury standards.
• Conduct road tests to determine necessary work and confirm successful repairs when necessary and practical.
• Perform diagnosis and repairs at all levels, as well as preventive and routine maintenance services.
• Use product and technical training assigned by the manufacturer and management, and participate in manufacturer-sponsored training programs and schools.
• Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified goals for district, regional, and national scores.
• Complete work, notations, and timekeeping required for warranty repair orders and warranty claims.
• Report conditions that could jeopardize the safety, welfare, or integrity of the dealership, customers, or employees.
• Ensure customer vehicles are returned as clean as they were before service.
• Complete required training and comply with regulations, including hazardous waste disposal and OSHA Right-to-Know requirements.
• Comply with federal, state, and local laws and company policy regarding safeguarding customer vehicles, property, and information.

Benefits

• Weekly pay
• Paid holidays and paid time off
• Paid training
• Stock awards for eligible management and front-line team members
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
• Up to 12 weeks of paid pregnancy leave (disability leave)
• Paid parental leave
• Health savings and flexible spending accounts
• Short-term and long-term disability plans
• Whole life and term life insurance
• 401(k) with company match
• Pet insurance
• Digital career path tool
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Technician student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Paid volunteer hours through community service initiatives
• Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed