Diesel Truck Technician/Mechanic

CSM COMPANIES INC GROUP•Hilliard, OH
•Onsite

About The Position

As a Service Technician with CSM Kenworth in Columbus, the employee is responsible for repairing equipment and components effectively and to a high standard of quality. Work must be completed safely, professionally, and promptly. Depending on expertise, the Service Technician may work under direct supervision. The role includes diagnosing and repairing medium- and heavy-duty vehicles, maintaining accurate repair-order documentation, coordinating with supervisors and the parts department, road-testing customer vehicles, and assisting other technicians.

Requirements

  • Formal technical training, degree, certificate, or diploma, or equivalent work experience.
  • Personal tool inventory sufficient to complete job duties and assignments.
  • Effective written and oral communication skills.
  • Ability to obtain a valid Commercial Driver’s License (CDL) and maintain a clean driving record.
  • Ability to read and interpret shop repair order forms, repair manuals, electrical schematics, and technical bulletins.
  • Ability to use a computer keyboard and basic Windows functions.
  • High school diploma.
  • Computer, mathematical, and customer service skills.
  • Ability to demonstrate or display extensive product knowledge to customers and staff to assist with purchase decisions.
  • Highly organized, detail-oriented, and results-driven.
  • Ability to work 8–12-hour days and tolerate frequent exposure to weather, vehicle and tool noise, and hazardous materials including fuel, oil, grease, and cleaning solutions.
  • Ability to bend, stoop, crawl, walk, and sit regularly; frequently lift up to 50 pounds and occasionally lift up to 100 pounds.
  • Ability to stand and walk for an entire work shift.
  • Ability to move engine blocks, core barrels, and other heavy equipment using moving aids such as hand trucks, barrel dollies, and hydraulic lifts.
  • Ability to bend or stoop to floor-level shelves and reach upper shelves up to eight feet using a stool or ladder when necessary.
  • Ability to speak clearly, listen attentively, understand others, and give and receive instructions by telephone, computer messages, face-to-face, and in writing.
  • Communicate in spoken English well enough to be understood by others.
  • Work cooperatively and professionally with others to complete assignments.
  • Recognize and mitigate safety hazards, including hazardous materials, environmental hazards, and accident conditions on a construction site, and follow appropriate security procedures.
  • Remain open to workplace change and variety, and understand the importance of learning new information for future problem-solving and decision-making.

Nice To Haves

  • Associate’s degree (AA) preferred.

Responsibilities

  • Perform corrective and preventative maintenance on medium- and heavy-duty vehicles.
  • Troubleshoot electrical, drivetrain, HVAC, brake, engine, and suspension systems; identify required repairs and perform corrective actions.
  • Use diagnostic equipment to detect and isolate vehicle faults and interpret test results.
  • Review the fault description on the Repair Order and determine an efficient repair procedure.
  • Provide the Shop Foreman with accurate, detailed repair information for the Repair Order.
  • Obtain supervisor approval for diagnosed repairs and additional repairs.
  • Coordinate with parts department personnel to obtain or order parts needed for vehicle repairs.
  • Road-test customer vehicles to help isolate problems or verify repairs.
  • Track and charge clocked hours to the appropriate Repair Order operation.
  • Document each operation clearly and accurately on the Repair Order, including the cause of failure and the correction or repair procedure used.
  • Interact with customers professionally and positively.
  • Assist other technicians with repair procedures as needed.
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