Diesel Tech-Mechanic

TravelCenters of America•Portage, WI

About The Position

TravelCenters of America is hiring a Diesel Tech-Mechanic for its Truck Service team. The role provides accurate and efficient service by troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers in a professional and accommodating manner. Technicians help return travelers to the road safely and in better condition than they arrived. The position involves working in a service-focused team environment, learning the company’s products and services, diagnosing wear conditions, and making repair recommendations with a TSA or Manager. Technicians complete repairs within their capabilities, follow Truck Service Standard Services and specialized customer programs, and observe safety guidelines. The role may involve flexible hours, including nights, weekends, and some holidays, and work in both interior and exterior conditions. The stated pay range is $19.00–$28.00 per hour. Actual pay depends on factors such as responsibilities, job duties and requirements, and relevant experience and skills. The job description also notes that additional duties may be assigned and that it is not a contract of employment.

Requirements

  • Good verbal and written communication skills.
  • Basic computer skills.
  • A valid driver’s license.
  • Ability to work flexible hours, including nights, weekends, and some holidays.
  • Ability to work in interior and exterior conditions.

Nice To Haves

  • Previous experience in a repair or parts shop is preferred.
  • A dedicated individual who works well with others and is excited to be part of the team.

Responsibilities

  • Troubleshoot, diagnose, and repair heavy-duty trucks and trailers.
  • Provide accurate and efficient service to customers in a professional and accommodating manner.
  • Maintain extensive knowledge of the products sold and services provided.
  • Diagnose wear conditions and make recommendations to customers together with a TSA or Manager.
  • Complete repairs within the technician’s capabilities.
  • Understand and follow Truck Service Standard Services and specialized customer programs.
  • Follow safety guidelines and report potentially unsafe situations caused by team members or customers.
  • Help provide customer service that returns travelers to the road in better condition than they arrived.

Benefits

  • Competitive wages.
  • Medical, dental, vision, and life insurance.
  • 401(k) with a company match.
  • Paid vacation and holidays.
  • Tuition reimbursement.
  • On-site meal discounts.
  • Discounts on technology, travel, food, and fuel.
  • Opportunity for growth and advancement with company-paid training.
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