Diagnostics Solutions Consultant

Zoetis • US MO Remote, MO

13d

About The Position

The Diagnostics Solutions Consultant (DSC) is a field-based, customer-facing member of Zoetis’s sales team. The role sells diagnostic instruments, tests, products, and services within an assigned U.S. territory, builds and maintains customer relationships to support retention, and achieves budgeted sales quotas in targeted accounts. The DSC also maintains sales funnel and customer profile information and collaborates with Zoetis colleagues to support the Diagnostics business.

The position requires approximately 70% travel within the assigned territory. It involves regular customer visits, extensive driving, and periodic overnight travel of approximately 4–8 nights per month, depending on the territory. The DSC transports, sets up, and demonstrates diagnostic equipment and provides ongoing customer and technical support. Candidates must speak fluent English.

Requirements

• At least four years of demonstrated sales experience or relevant technical or clinical experience.
• At least an associate degree, preferably with a science or business emphasis, or equivalent experience.
• Successfully complete all phases of the required training program, including associated assessments.
• Fluent English.
• Valid driver’s license, clean driving record, and auto insurance.
• Ability to travel approximately 70% within the assigned territory, including extensive driving and periodic overnight stays.
• Ability to lift and move 60 pounds.
• Ability to absorb and apply technical information and demonstrate technical sales capabilities.
• Expertise in veterinary terminology and science.
• Ability to sell capital equipment in physician and/or veterinary clinics.
• Presentation skills, including financial presentations, and ability to transport, set up, and demonstrate equipment effectively.
• Organizational, prioritization, and time-management skills; ability to multitask and work independently.
• Ability to balance strategic and tactical business requirements and understand market trends, competition, and marketplace strategies.

Nice To Haves

• Sales or relevant technical/clinical experience in the medical, scientific, or healthcare industry.
• Bachelor’s degree, preferably with a science or business emphasis.

Responsibilities

• Develop and maintain a thorough understanding of diagnostic products and services.
• Visit existing and prospective customers, targeting 3–4 existing customers and 3–4 new business opportunities per day.
• Document customer and prospect interactions in the online system.
• Transport diagnostic equipment to customer and prospective customer locations.
• Lift, set up, and demonstrate diagnostic solutions, equipment, and features.
• Explain the uses and benefits of products and services, answer questions, and communicate the value proposition.
• Secure purchase orders for diagnostic products and services.
• Provide ongoing in-person, phone, and email customer support for product, technical, and service concerns.
• Make periodic courtesy calls, inform clients about new products and services and potential instrumentation updates, and coordinate with sales, accounting, and technical staff to address customer needs.
• Work cooperatively with Diagnostic Technical Specialists to support customer service and product utilization.
• Generate new business and leads, including placing instruments in competitors’ accounts, academia, and research settings, and gathering customer referrals.
• Support billing and collection efforts.
• Safely lift and move up to 60 pounds.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree