Diagnostic Services Specialist

State of North Carolina•Wake County, NC

About The Position

The Diagnostic Services Specialist provides support to assigned diagnostic centers by resolving complex issues involving sentences, commitments, production monitoring, and compliance with Division of Adult Correction-Prisons and diagnostic policies and procedures. The specialist reviews electronic files and PSD reports and advises diagnostic centers and staff. The position consults with administrative and field staff to identify and correct operational problems, implement legislative and policy changes and administrative directives, and address situations requiring coordination with other sections or agencies, including commitments, releases, and OPUS issues. The specialist researches and prepares reports for administrative staff on a variety of topics as needed, including time-critical matters for legislators, judges, or the Secretary’s Office. The role coordinates and administers the PSD program, chairs committees, writes reports to the court, consults with other agencies, schedules PSD appointments, and ensures appropriate disposition of case documents when studies conclude. The Diagnostic Services Branch assigns projects in equal number to its Specialists. These include statewide DNA testing compliance; training and monitoring screening processes and compliance at diagnostic centers for the Exceptional Students Program, Non-English-Speaking Program, and Consulate Notification; monitoring center production statistics; updating the Offender Rule Book and Audio/Visual Offender Orientation video; inventorying and ordering psychological test materials; arranging and participating in training for case analysts, admission technicians, and behavior specialists; following up in the field; and preparing the Branch’s monthly statistical report. This is an internal posting open to current North Carolina Department of Adult Correction employees, eligible North Carolina State Government Reduction in Force candidates, and current temporary employees. Applicants must complete the state application; resumes are not accepted in place of it. Applicants may be subject to a criminal background check and drug screen.

Requirements

Bachelor’s degree in a human services field from an appropriately accredited institution and two years of experience as a Correctional Case Analyst, or an equivalent combination of education and experience.
Applicants must complete the state application in full, including education history, work experience, and applicable certificates and licenses.
Education must be from appropriately accredited institutions.
Applicants may be subject to a criminal background check and drug screen.

Nice To Haves

Thorough knowledge of the diagnostic process.
Working knowledge of policies and procedures related to the diagnostic process.
Ability to interpret policies, procedures, and laws for diagnostic staff.
Skills in developing and conducting diagnostic training sessions.

Responsibilities

Support assigned diagnostic centers by resolving complex issues related to sentences, commitments, production, and compliance with policies and procedures.
Review electronic files and PSD reports and provide advice to diagnostic centers.
Consult with administrative and field staff to identify and correct operational problems and implement legislative and policy changes and administrative directives.
Assist with daily problems requiring contact with other sections or agencies, including commitments, releases, and OPUS issues.
Research issues and prepare reports for administrative staff, including time-sensitive matters for legislators, judges, or the Secretary’s Office.
Coordinate and administer the PSD program, chair committees, and write reports to the court.
Consult with other agencies about the PSD program, schedule PSD appointments, and ensure proper disposition of case documents when a study concludes.
Oversee and ensure statewide compliance with DNA testing.
Provide training, monitor screening, and ensure diagnostic-center compliance with the Exceptional Students Program, Non-English-Speaking Program, and Consulate Notification.
Monitor diagnostic-center production statistics daily.
Revise and update the Offender Rule Book and Audio/Visual Offender Orientation video as needed.
Monitor psychological test-material inventory and arrange yearly ordering and distribution.
Set up and participate in training for case analysts, admission technicians, and behavior specialists; provide additional training and field follow-up as needed.
Prepare the Diagnostic Services Branch monthly statistical report.