Diagnostic Automotive Technician

GreatWater 360 Auto Care•Milwaukee, WI

3d•Onsite

About The Position

O'Reilly Motor Cars, a GreatWater Garage shop in Milwaukee, Wisconsin, is hiring an experienced A-Level Master/Diagnostic Automotive Technician. The role focuses on diagnosing complex vehicle problems, completing high-quality repairs, providing accurate recommendations, and supporting the development of less experienced technicians. The shop offers modern diagnostic equipment, service advisor support, consistent workflow, an organized environment, and a team culture that values technician expertise and honest service. Compensation is listed as an average of $67,444–$133,848+ annually, depending on productivity. The position includes opportunities for ongoing technical training and career development within the GreatWater network, including advanced electrical troubleshooting, vehicle technology, hybrid and electric vehicle service, network diagnostics, vehicle reprogramming, and ASE L1 advanced engine performance preparation. Technicians are expected to maintain 90%+ labor productivity and serve as technical leaders in the shop. The work takes place in an automotive repair shop, with exposure to moderate noise, weather, chemicals, odors, dirt, and dust. The role may require flexible hours or days, including evenings and weekends when shops are open, and additional time depending on business needs. Benefits include paid time off, paid holidays, parental leave, discounts, retirement matching, insurance coverage, training, and tuition reimbursement.

Requirements

At least 5 years of experience as an A-Level Diagnostic Technician.
Required state and local certifications to legally perform the work.
Current valid driver's license and a satisfactory Motor Vehicle Report (MVR).
All 8 ASE certifications are listed as required.
Strong diagnostic ability.
Pride in quality workmanship.
Team-first mindset.
Willingness to mentor other technicians.
Ability to get into and out of various vehicles without assistance and to drive a motor vehicle with passengers.
Ability to lift and carry up to 50 pounds without assistance.
Ability to view a monitor and use touch screens, mice, and keyboards.
Ability to climb up and down and over and under work platforms and lifts to access vehicles for repair.
Ability to stand for long periods and perform major and fine motor movements needed for repairs, services, inspections, and shop cleaning.
Ability to reach overhead, push, pull, bend, stoop, and perform other frequent major body movements.
Ability to work flexible hours or days, including evenings and weekends when shops are open; additional time may be required depending on business needs.

Nice To Haves

Preferred ASE certifications: A1 Engine Repair, A2 Automatic Transmission/Transaxles, A3 Manual Drive Train and Axles, A4 Suspension and Steering, A5 Brakes, A6 Electrical Systems, A7 Heating and AC, and A8 Engine Performance.
Has or is willing to earn ASE certifications and work toward becoming a Master ASE Technician.

Responsibilities

Diagnose and repair advanced electrical and engine performance issues.
Diagnose fuel, ignition, and drivability systems.
Diagnose and repair 4WD/AWD drivetrain systems.
Perform advanced steering, suspension, and brake system repairs.
Perform advanced HVAC diagnostics and repairs.
Complete Digital Vehicle Inspections and provide accurate recommendations.
Mentor and support less experienced technicians.
Maintain a clean and professional work environment.
Maintain 90%+ labor productivity.
Serve as a technical leader within the shop.

Benefits

Front-loaded paid time off.
Six paid holidays.
Paid parental leave (one week).
Teammate discounts on services.
401(k) match: 100% of the first 3% and 50% of the next 2%.
Health, dental, and vision insurance.
HSA match up to $15 per paycheck.
Company-paid life insurance and AD&D ($25,000).
24/7 employee assistance program at no cost.
Voluntary benefits, including short-term disability, long-term disability, accident, critical illness, and life insurance.
Training and tuition reimbursement, including ASE test fee reimbursement.
LEARN to EARN program with technician pay growth tied to ASE certifications.