Diagnostic Automotive Technician

GreatWater 360 Auto Care•Fort Wayne, IN
•$67,444 - $133,848•Onsite

About The Position

Ed's Car Care Center, a GreatWater Garage, is hiring an experienced A-Level diagnostic automotive technician to diagnose and repair complex vehicle problems, deliver high-quality repairs, and provide accurate, honest service. The role includes advanced diagnostics and repairs across electrical, engine performance, fuel, ignition, drivability, 4WD/AWD drivetrain, steering, suspension, brakes, and HVAC systems. The technician completes Digital Vehicle Inspections, makes accurate recommendations, mentors less experienced technicians, and maintains a clean, professional work environment. Technicians are expected to maintain 90% or higher labor productivity and serve as technical leaders within the shop. The shop offers modern diagnostic equipment, service advisor support, consistent workflow, an organized work environment, and a team-first culture. GreatWater provides ongoing training and professional development, including opportunities in advanced electrical troubleshooting, vehicle technology, hybrid and electric vehicle service, network diagnostics, vehicle reprogramming, and ASE L1 Advanced Engine Performance preparation. The position is based at 7811 N Clinton St, Fort Wayne, Indiana. The shop’s stated hours are Monday through Friday, 8 a.m.–6 p.m. The work environment includes extensive exposure to an automotive repair shop, moderate noise, adverse weather, chemicals, odors, dirt, and dust. The role also uses computers, phones, photocopiers, and scanners. Flexible hours or days, including evenings and weekends when the shop is open, may be required, as may additional time based on business needs.

Requirements

  • At least 5 years of experience as an A-Level diagnostic technician.
  • Hold required state and local certifications to legally perform the work.
  • Have a current, valid driver's license and a satisfactory Motor Vehicle Report (MVR).
  • Have or be willing to earn ASE certifications and work toward becoming a Master ASE Technician.
  • Demonstrate strong diagnostic ability.
  • Take pride in quality workmanship.
  • Have a team-first mindset.
  • Be willing to mentor other technicians.
  • Be able to enter and exit various vehicles without assistance.
  • Be able to drive a motor vehicle with passengers.
  • Be able to lift and carry up to 50 pounds without assistance.
  • Be able to view a monitor and use touch screens, mice, and keyboards.
  • Be able to climb up and down, and over and under, work platforms and lifts to access vehicles for repair.
  • Be able to stand for long periods.
  • Be able to perform major and fine motor movements needed for repairs, service, inspections, and shop cleaning.
  • Be able to reach overhead, push, pull, bend, stoop, and perform other major body movements frequently.
  • Be able to work flexible hours or days, including evenings and weekends when the shop is open; additional time may be required depending on business needs.

Nice To Haves

  • All 8 ASE certifications are preferred: A1 Engine Repair; A2 Automatic Transmission/Transaxles; A3 Manual Drive Train and Axles; A4 Suspension and Steering; A5 Brakes; A6 Electrical Systems; A7 Heating and AC; and A8 Engine Performance.

Responsibilities

  • Diagnose and repair advanced electrical and engine performance issues.
  • Diagnose fuel, ignition, and drivability systems.
  • Diagnose and repair 4WD/AWD drivetrain systems.
  • Perform advanced steering, suspension, and brake system repairs.
  • Perform advanced HVAC diagnostics and repairs.
  • Complete Digital Vehicle Inspections and provide accurate recommendations.
  • Mentor and support less experienced technicians.
  • Maintain a clean and professional work environment.
  • Maintain labor productivity of 90% or higher.
  • Serve as a technical leader within the shop.

Benefits

  • Front-loaded paid time off and 6 paid holidays.
  • Paid parental leave (1 week).
  • Teammate discounts on services.
  • 401(k) match: 100% of the first 3% and 50% of the next 2%; begins after 90 days of employment.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • HSA match up to $15 per paycheck.
  • Company-paid life insurance and AD&D coverage ($25,000).
  • Employee Assistance Program available 24/7 at no cost.
  • Voluntary benefits including short-term disability, long-term disability, accident, critical illness, and life insurance.
  • Training and tuition reimbursement, including ASE test fee reimbursement.
  • LEARN to EARN program with technician pay growth tied to ASE certifications.
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