DFS General Manager- DFS Orlando Tampa

Temco Logistics • Pomona, CA

35d • $100,000 - $110,000 • Onsite

About The Position

Temco Logistics is hiring a DFS General Manager to oversee daily Direct from Store delivery operations across multiple locations in the Tampa, Florida area. The role leads a team of drivers and supports technicians while maintaining high customer-service standards and operational efficiency. The General Manager monitors performance, resolves operational challenges, and helps the team meet customer expectations. The position includes multisite travel.

Requirements

• 3–7 years of experience in operations, logistics, or transportation management.
• Strong leadership, problem-solving, and communication skills.
• Ability to manage multiple locations and teams effectively.
• Proficiency in Microsoft Office, including Word and Excel, and route management software.

Nice To Haves

• Bachelor’s degree in Business Administration or a related field; equivalent experience will be considered.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Conduct site visits to evaluate deliveries and ensure quality service from start to finish.
• Manage customer complaints, delivery inquiries, and escalations, working directly with Home Depot associates to resolve issues within the same day.
• Monitor and motivate technicians to meet performance goals; provide feedback and create action plans for continuous improvement.
• Enforce dock safety standards, ensure uniform compliance, and uphold fleet maintenance protocols.
• Schedule and optimize technician routes to support timely deliveries.
• Oversee vehicle inspections and coordinate preventative maintenance.
• Review performance metrics, document service failures, and work with the team to implement improvements.
• Coordinate with Home Depot stores to ensure smooth operations and align on customer needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager