Development and Donor Database Coordinator

Jewish Vocational Service (JVS)•San Francisco, CA

10d•$70,000 - $75,000•Hybrid

About The Position

The Development and Donor Database Coordinator plays a key role in supporting fundraising operations and events within the Development Department. This is an ideal position for a detail-oriented, data passionate candidate who thrives in a fast-paced, collaborative, and dynamic environment. This position offers an opportunity to gain broad data management experience as a key member of a high-performing fundraising team.

Requirements

Minimum 1-2 years of experience with data entry and data management in Salesforce
Strong customer service and relationship management skills. Consistently respectful, dependable and reliable; inspires trust
Self-starter with strong independent judgment, discretion and critical thinking; ability to work autonomously as well as part of a team, and to stay focused under pressure
Innovative and creative approach to projects and problem solution; suggests logical, realistic solutions based on data and best practices; knows when to consult
Ability to organize and manage multiple projects in a very fast-paced, performance-oriented environment
Meticulous attention to detail and ability to master new tasks quickly
Excellent communications skills, including the ability to write and edit polished communications for donors; able to clearly communicate ideas and solutions persuasively; adjusts communication style to best suit audience
Comfortable learning new technologies and software platforms; able to troubleshoot issues and suggest improvements
Model professional presentation/behavior, exercising discretion and confidentiality
Ability to work in a multicultural environment with a diverse staff and clientele
Experience using Microsoft Office, SharePoint, and Excel (live docs preferred)
Experience with donor relations

Responsibilities

Master donor data entry and batch gift process in Salesforce with guidance from Development Systems and Database Manager
Support efforts to ensure data quality and accuracy in Salesforce that promote fundraising growth and user engagement
Support with report pulling for grants, finance, development, and marketing teams
Support with optimization of Salesforce system
Document donor contacts and activities in Salesforce
Help develop and execute dynamic stewardship communications that provide a steady and positive message of gratitude
Support the Development team to manage all gifts that require personal thank you (email, hand-written note, and/or phone call) and ensure stewardship assignments occur within one week
In collaboration with the Development Systems and Database Manager and Development and Donor Engagement Manager, support new donors, ensuring that all new notable donors are assigned a lead and responded to in a timely and appropriate manner
Support Development Systems and Database Manager with acknowledgement letter template updates and manage other ongoing correspondence with individual donors
Complete Salesforce stewardship tasks to ensure timely donor acknowledgements from portfolio owners
Respond to donor and staff inquires as assigned
Support JVS annual major fundraising event, Envision, as well as other small donor events throughout the year
Work with internal staff teams to track and document Envision outreach and invitations
Implement Envision registration with oversight from Development and Donor Engagement Manager
Coordinate annual Thank-a-Thon implementation in partnership with Development and Donor Engagement Manager